{ "caseVersion": "2026.08.31-practice-3", "caseTitle": "PuenteWorks bilingual launch handoff", "disclosure": "This is a fictional, sanitized bilingual communication case. Companies, people, contracts, messages, numbers, and terminology are fabricated; it is not legal translation, interpretation, employment, safety, or regulatory advice.", "caseBrief": "PuenteWorks is a fictional U.S.–Mexico product team preparing a bilingual launch for an industrial maintenance kit. The approved English source says orders placed by October 10 are expected to ship within 15 business days after final artwork approval. A Spanish draft says orders are guaranteed to arrive within 15 days of purchase. The source price is $2,450 before applicable taxes and freight; one Spanish sales email states $2,450 total delivered. The warranty draft uses replace, repair, and remedy inconsistently, and the team's glossary gives two Spanish terms for nonconformance without stating which applies to a product defect versus a process record. A supplier email from Monterrey uses ahorita for timing; one colleague interprets it as immediately and another as later today. The launch meeting is scheduled for 3:00 p.m. Mountain, but the action note records 3:00 p.m. Mexico City without a date-specific conversion. The meeting transcript says legal will review the final warranty, while the summary says legal approved the warranty. A customer complaint in Spanish describes calentamiento and olor extraño after installation. A sales representative translates this as normal heat and requests a reassuring response, but no qualified technical assessment exists. The customer also asks whether continued use is safe. The presentation contains a chart with translated labels but no units, source period, or accessible text alternative. Leadership wants both language versions sent today and says bilingual staff can approve any translation. Learners must clarify audience and purpose, structure email, preserve meeting decisions, control terminology, respond to conflict and safety-sensitive customer language, and prepare an accessible presentation and specialist handoff. They must preserve meaning rather than word count and must not turn bilingual ability into legal, technical, safety, or certified translation authority.", "facts": [ { "id": "F01", "confidence": "confirmed", "record": "The approved source states expected shipment within fifteen business days after final artwork approval." }, { "id": "F02", "confidence": "conflicting", "record": "The Spanish draft guarantees arrival within fifteen days of purchase." }, { "id": "F03", "confidence": "confirmed", "record": "The source price excludes applicable taxes and freight." }, { "id": "F04", "confidence": "conflicting", "record": "A Spanish email describes the same price as total delivered." }, { "id": "F05", "confidence": "confirmed", "record": "Warranty terminology is inconsistent across the draft and glossary." }, { "id": "F06", "confidence": "ambiguous", "record": "The regional timing term ahorita has two plausible interpretations in context." }, { "id": "F07", "confidence": "conflicting", "record": "The meeting and note use different time-zone labels without a date-specific conversion." }, { "id": "F08", "confidence": "conflicting", "record": "The transcript says legal review is pending while the summary says approval occurred." }, { "id": "F09", "confidence": "provisional", "record": "A customer reports heating and an unusual odor after installation." }, { "id": "F10", "confidence": "unknown", "record": "No qualified technical assessment supports the proposed normal-heat response." }, { "id": "F11", "confidence": "confirmed", "record": "The presentation chart lacks units, source period, and accessible alternative text." }, { "id": "F12", "confidence": "provisional", "record": "Leadership proposes that bilingual ability alone authorizes final translation approval." } ], "challenges": [ { "module": 1, "title": "Clarify purpose and risk", "prompt": "Classify each communication by audience, decision, authority, sensitivity, and consequence before revising language.", "deliverable": "A bilingual communication brief and material-meaning checklist.", "evidenceCriteria": [ "Identifies shipping, price, warranty, safety, timing, and approval meanings to protect", "Names source owner, target audience, channel, and authorized reviewer", "Separates ordinary adaptation from legal, technical, or safety-sensitive content", "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" ], "taskMode": "bounded-case-starter", "providedInputs": [ { "id": "M01-I01", "kind": "case-fact", "sourceFactIds": [ "F01" ], "confidence": "confirmed", "record": "The approved source states expected shipment within fifteen business days after final artwork approval." }, { "id": "M01-I02", "kind": "case-fact", "sourceFactIds": [ "F02" ], "confidence": "conflicting", "record": "The Spanish draft guarantees arrival within fifteen days of purchase." }, { "id": "M01-I03", "kind": "case-fact", "sourceFactIds": [ "F03" ], "confidence": "confirmed", "record": "The source price excludes applicable taxes and freight." }, { "id": "M01-I04", "kind": "case-fact", "sourceFactIds": [ "F04" ], "confidence": "conflicting", "record": "A Spanish email describes the same price as total delivered." }, { "id": "M01-I05", "kind": "case-fact", "sourceFactIds": [ "F05" ], "confidence": "confirmed", "record": "Warranty terminology is inconsistent across the draft and glossary." }, { "id": "M01-I06", "kind": "case-fact", "sourceFactIds": [ "F06" ], "confidence": "ambiguous", "record": "The regional timing term ahorita has two plausible interpretations in context." }, { "id": "M01-I07", "kind": "case-fact", "sourceFactIds": [ "F07" ], "confidence": "conflicting", "record": "The meeting and note use different time-zone labels without a date-specific conversion." }, { "id": "M01-I08", "kind": "case-fact", "sourceFactIds": [ "F08" ], "confidence": "conflicting", "record": "The transcript says legal review is pending while the summary says approval occurred." }, { "id": "M01-I09", "kind": "case-fact", "sourceFactIds": [ "F09" ], "confidence": "provisional", "record": "A customer reports heating and an unusual odor after installation." }, { "id": "M01-I10", "kind": "case-fact", "sourceFactIds": [ "F10" ], "confidence": "unknown", "record": "No qualified technical assessment supports the proposed normal-heat response." }, { "id": "M01-I11", "kind": "case-fact", "sourceFactIds": [ "F11" ], "confidence": "confirmed", "record": "The presentation chart lacks units, source period, and accessible alternative text." }, { "id": "M01-I12", "kind": "case-fact", "sourceFactIds": [ "F12" ], "confidence": "provisional", "record": "Leadership proposes that bilingual ability alone authorizes final translation approval." }, { "id": "M01-B01", "kind": "case-brief", "sourceFactIds": [], "sourceRecordIds": [ "CB01" ], "confidence": "mixed", "record": "Use CB01, the full versioned case brief printed once at the start of this packet, as a citable narrative source for details not normalized into F01–F12. Preserve its uncertainty language and do not treat narrative detail as approval, complete operational records, or professional judgment." }, { "id": "M01-S01", "kind": "assignment-scope", "sourceFactIds": [ "F01", "F02", "F03", "F04", "F05", "F06", "F07", "F08", "F09", "F10", "F11", "F12" ], "confidence": "instruction", "record": "Build a starter version of “A bilingual communication brief and material-meaning checklist.” from the listed case facts. Treat requested structures, controls, questions, calculations, and templates as learner-designed proposals. Where an operational record or result is absent, add a gap entry naming the missing evidence and authorized owner instead of fabricating it." } ], "completionBoundary": "Complete a bounded starter and gap analysis using only CB01, F01, F02, F03, F04, F05, F06, F07, F08, F09, F10, F11, F12, and the assignment-scope record below. Populate supported fields, label every unavailable field “not supplied,” and cite the input ID for each material statement. You may design a proposed template, control, question, or decision rule, but must label it as a learner proposal rather than observed case evidence. Do not contact people, access live systems, run tests, sign records, claim approval, or invent names, dates, quotations, transactions, results, or source documents.", "starterSchema": { "id": "M01-W02", "title": "Clarify purpose and risk guided artifact-build sheet", "columns": [ "Component ID", "Requested artifact component", "Evidence criterion to test", "Supplied input IDs", "Supported entry", "Not-supplied gap or learner proposal", "Authorized owner or reviewer", "Status" ], "rows": [ { "id": "M01-A01", "component": "Bilingual communication brief", "criterion": "Identifies shipping, price, warranty, safety, timing, and approval meanings to protect | Separates ordinary adaptation from legal, technical, or safety-sensitive content", "suppliedInputIds": [ "M01-I01", "M01-I03", "M01-I04", "M01-I05", "M01-I06", "M01-I08", "M01-I10", "M01-I12", "M01-I02", "M01-I07", "M01-I09", "M01-I11" ] }, { "id": "M01-A02", "component": "Material-meaning checklist", "criterion": "Names source owner, target audience, channel, and authorized reviewer | Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them", "suppliedInputIds": [ "M01-I02", "M01-I07", "M01-I09", "M01-I11" ] } ] }, "workbookPlan": { "id": "M01-WP01", "version": "2026.09.01-workbook-plan-2", "contextInputIds": [ "M01-B01", "M01-S01" ], "criterionCatalog": [ { "id": "M01-EC01", "text": "Identifies shipping, price, warranty, safety, timing, and approval meanings to protect" }, { "id": "M01-EC02", "text": "Names source owner, target audience, channel, and authorized reviewer" }, { "id": "M01-EC03", "text": "Separates ordinary adaptation from legal, technical, or safety-sensitive content" }, { "id": "M01-EC04", "text": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" } ], "artifacts": [ { "id": "M01-A01", "title": "Bilingual communication brief", "type": "brief", "purpose": "Produce a bounded, reviewable bilingual communication brief from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Brief section", "Audience, decision, or channel", "Protected meaning", "Supported source text", "Source input ID", "Conflict or ambiguity", "Risk class", "Qualified language reviewer", "Qualified subject reviewer", "Decision or release owner", "Accessibility requirement", "Status" ], "rowPlan": { "count": 10, "prefix": "01A01R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M01:A01", "criterionIds": [ "M01-EC01", "M01-EC03" ], "inputIds": [ "M01-I01", "M01-I03", "M01-I04", "M01-I05", "M01-I06", "M01-I08", "M01-I10", "M01-I12", "M01-I02", "M01-I07", "M01-I09", "M01-I11" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M01-I01, M01-I03, M01-I04, M01-I05, M01-I06, M01-I08, M01-I10, M01-I12).", "Every mapped rubric criterion (M01-EC01, M01-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M01-A02", "title": "Material-meaning checklist", "type": "checklist", "purpose": "Produce a bounded, reviewable material-meaning checklist from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Check ID", "Control or check", "Evidence required", "Source input ID", "Owner", "Result", "Exception or gap", "Status" ], "rowPlan": { "count": 2, "prefix": "01A02R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M01:A02", "criterionIds": [ "M01-EC02", "M01-EC04" ], "inputIds": [ "M01-I02", "M01-I07", "M01-I09", "M01-I11" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M01-I02, M01-I07, M01-I09, M01-I11).", "Every mapped rubric criterion (M01-EC02, M01-EC04) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] } ], "quantityContracts": [ { "artifactId": "M01-A01", "rowCount": 10, "rowPrefix": "01A01R" }, { "artifactId": "M01-A02", "rowCount": 2, "rowPrefix": "01A02R" } ], "workedStarter": { "artifactId": "M01-A01", "criterionId": "M01-EC01", "inputId": "M01-I01", "supportedValue": "The approved source states expected shipment within fifteen business days after final artwork approval.", "application": "State the supplied condition with its limitation and frame the decision that an authorized reviewer must make. Cite M01-I01 (F01) in the row.", "boundary": "This is one evidence-backed starter entry, not a completed bilingual communication brief or an operational result." }, "knownGap": { "artifactId": "M01-A02", "criterionId": "M01-EC02", "missingEvidence": "The packet does not supply the complete live records, approvals, or execution results needed to finish the material-meaning checklist.", "whyItMatters": "Without that evidence, the learner cannot truthfully satisfy M01-EC02 or represent this artifact as complete.", "ownerRole": "Authorized content owner and qualified language or subject reviewer", "boundedNextStep": "Record the missing evidence in M01-A02, name the authorized reviewer, and leave the outcome pending; do not obtain or simulate the live record in this exercise.", "status": "Open — not supplied" }, "decisionPrompt": { "inputId": "M01-I08", "prompt": "What bounded decision can the Authorized content owner and qualified language or subject reviewer make from M01-I08, and what must remain pending until the missing evidence or approval is supplied?" }, "instructionalGuide": { "version": "2026.09.01-academy-workbook-instruction-bank-1", "principalArtifactId": "M01-A01", "prerequisiteCheck": [ "Confirm F01–F12 are available to the module; classify shipping, price, warranty, timing, approval, safety, chart accessibility, and reviewer-authority risks without inventing source owners or audience details.", "STOP “Clarify purpose and risk” when this prerequisite cannot be confirmed: Confirm F01–F12 are available to the module; classify shipping, price, warranty, timing, approval, safety, chart accessibility, and reviewer-authority risks without inventing source owners or audience details. Record the exact missing or conflicting evidence, keep the artifact blocked, and route it to the authorized source and release owners, together with qualified language and subject reviewers. Do not execute the workflow, make the specialist judgment, record approval, or claim an operational result." ], "operatingSteps": [ "Identify the intended decision, audience, channel, source owner, and release owner as required fields; mark them not supplied where absent.", "Create protected-meaning entries for business-day shipping condition, taxes/freight exclusion, warranty terminology, date-specific timing, and approval status.", "Record Spanish shipping and price statements as conflicts with the approved source; do not harmonize them silently.", "Record “ahorita” as contextually ambiguous and require source-owner clarification rather than selecting a universal translation.", "Classify heating/odor wording as safety/technical-sensitive and legal-review status as authority-sensitive; route both to qualified subject reviewers.", "Record chart units/source period/text alternative and final translation authority as separate evidence/review requirements.", "Final-QC every material meaning for source ID, confidence, risk class, decision owner, qualified reviewer, and pending release status." ], "fieldGuidance": { "Brief section": "Name one reviewable meaning-risk section: audience/decision/channel, protected meaning, controlled source, conflict, risk class, language review, subject review, release authority, or accessibility. Cite the applicable record from M01-I01–M01-I12 and keep conflicting sources separate; mark missing authority “Not supplied.” Do not resolve ambiguity, safety, legal status, money, timing, or approval by translation alone. Review: source, language, subject, and release owners.", "Audience, decision, or channel": "Identify the intended reader or participant, the exact decision or action the communication supports, and the delivery channel/version, including any accessibility need. Use M01-I01 (F01) and M01-I08 (F08) only for the source meaning and disputed approval status; they do not supply the audience or channel. Mark each absent element “Not supplied.” Do not draft or release as though recipient, purpose, or channel were approved. Keep pending for the source and release owners.", "Protected meaning": "Preserve the controlled meaning, audience, context, conditions, and authority across languages and identify both language and subject review for Protected meaning. Evidence: no direct “Clarify purpose and risk” source fact; mark “Not supplied” when absent. Do not translate ambiguity into certainty or let bilingual ability substitute for legal, safety, warranty, or technical authority. Escalate to qualified language and subject reviewers.", "Supported source text": "Supported source text: Transcribe the smallest decision-relevant fact supported by the cited module input and preserve its supplied confidence or uncertainty. Cite M01-I01 (F01), M01-I03 (F03), M01-I04 (F04); if insufficient, mark “Not supplied” and name the missing bounded evidence. Do not convert a report, allegation, estimate, or provisional statement into a verified fact. Review: the source, language, subject, and release owners.", "Source input ID": "For Source input ID, list the exact module input ID beside every material statement, adding its fact ID when present. Cite M01-I01 (F01), M01-I03 (F03), M01-I04 (F04); if insufficient, mark “Not supplied” and name the missing citation trace. Never cite the case brief as approval or cite an input that does not support the statement. Keep pending for the source, language, subject, and release owners.", "Conflict or ambiguity": "State the exact conflict or ambiguity and cite each supporting input separately—for example M01-I02 (F02) versus M01-I01 (F01), M01-I04 (F04) versus M01-I03 (F03), M01-I08 (F08), or M01-I06 (F06). Mark any missing controlling source “Not supplied.” Do not harmonize versions, select a meaning, or imply correction. Escalate to the relevant source, language, subject, and release owners.", "Risk class": "Assign the meaning risk to a review category—commercial or money, schedule, warranty, legal or authority, safety or technical, accessibility, or contextual ambiguity—and state why the difference could change a decision. Cite the conflicting or incomplete input, such as M01-I07 (F07) for time-zone conflict, rather than converting it into a conclusion. If consequence or authority is unknown, mark it “Not supplied.” Do not claim a legal or technical result. Keep pending for qualified subject review.", "Qualified language reviewer": "For Qualified language reviewer, name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied. Cite M01-I08 (F08), M01-I12 (F12); if insufficient, mark “Not supplied” and name the missing decision authority. Never invent a person's name, infer authority from job title, or record approval from silence. Keep pending for qualified language and subject reviewers.", "Qualified subject reviewer": "Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied for Qualified subject reviewer. Evidence: M01-I08 (F08), M01-I01 (F01); mark “Not supplied” when absent. Do not invent a person's name, infer authority from job title, or record approval from silence. Escalate to the source, language, subject, and release owners.", "Decision or release owner": "Decision or release owner: Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied. Cite M01-I08 (F08), M01-I01 (F01); if insufficient, mark “Not supplied” and name the missing decision authority. Do not invent a person's name, infer authority from job title, or record approval from silence. Review: the source, language, subject, and release owners.", "Accessibility requirement": "For Accessibility requirement, state the required accessible format or accommodation, including the content element it applies to and the evidence needed to verify it. Cite M01-I01 (F01), M01-I03 (F03); if insufficient, mark “Not supplied” and name the missing accessibility requirement. Never treat visual polish, bilingual text, or a chart caption as proof that the material is accessible. Keep pending for the authorized technical or safety owner.", "Status": "Select a truthful state—draft, open, blocked, pending review, or not supplied—and tie it to the evidence still required for Status. Evidence: M01-I01 (F01), M01-I08 (F08); mark “Not supplied” when absent. Do not mark complete, accepted, verified, distributed, or closed without the corresponding record. Escalate to the source, language, subject, and release owners." }, "completedExampleRow": { "Brief section": "High-risk meaning-control map — shipment timing, price exclusions, warranty, regional timing, time zone, legal status, safety, chart accessibility, and translation authority.", "Audience, decision, or channel": "Not supplied — identify who will act, what decision is needed, and which accessible channel/version will be used before drafting.", "Protected meaning": "Preserve shipment trigger (after final artwork approval), fifteen-business-day estimate, taxes/freight exclusion, warranty meaning, time-zone meaning, safety uncertainty, legal-review status, and translation authority (M01-I01–M01-I12 as applicable).", "Supported source text": "Approved shipment source and exclusions at M01-I01 (F01) and M01-I03 (F03); conflicting or unsupported Spanish/summary statements remain separate evidence, not replacements.", "Source input ID": "M01-I01 (F01); M01-I03 (F03); M01-I04 (F04); M01-I05 (F05); M01-I06 (F06); M01-I08 (F08); M01-I10 (F10); M01-I12 (F12); M01-I02 (F02); M01-I07 (F07); M01-I09 (F09); M01-I11 (F11)", "Conflict or ambiguity": "Guarantee versus estimate; delivered total versus exclusions; inconsistent warranty; ambiguous “ahorita”; mismatched time-zone labels; pending versus approved legal review; unsupported normal-heat response.", "Risk class": "High review priority where text changes safety, legal/approval status, money, warranty, deadline, or action; classification is a learner proposal pending authorized review.", "Qualified language reviewer": "Qualified English–Spanish reviewer required; bilingual ability alone does not authorize release (M01-I12, F12).", "Qualified subject reviewer": "Commercial/source owner for price/shipment; warranty owner; meeting owner; legal owner; technical/safety reviewer; accessibility owner as the field requires.", "Decision or release owner": "the authorized source and release owners, together with qualified language and subject reviewers; assignment or decision remains pending unless evidenced.", "Accessibility requirement": "Chart units, source period, and accessible text alternative are missing (M01-I11, F11); audience-specific format/accommodation is also not supplied.", "Status": "Draft — cited evidence recorded; authorized review pending" }, "completedKnownGapRow": { "Brief section": "Meaning-control map incomplete — audience/decision, controlling versions, owners, qualified reviewers, accessibility needs, and release gate are not supplied.", "Audience, decision, or channel": "Not supplied — audience, decision, channel, and release context.", "Protected meaning": "Control list identified; approved wording/rules not supplied.", "Supported source text": "Source/conflict records supplied; controlling versions for several topics not supplied.", "Source input ID": "M01-I11 (F11); M01-I09 (F09); M01-I07 (F07); M01-I02 (F02); M01-I12 (F12); M01-I10 (F10); M01-I08 (F08); M01-I06 (F06); M01-I05 (F05); M01-I04 (F04); M01-I03 (F03); M01-I01 (F01)", "Conflict or ambiguity": "Eight conflict classes remain open; no convenient interpretation selected.", "Risk class": "Proposed only — approved classification and escalation matrix missing.", "Qualified language reviewer": "Not supplied — reviewer identity/authority and decision.", "Qualified subject reviewer": "Not supplied for each subject area.", "Decision or release owner": "the authorized source and release owners, together with qualified language and subject reviewers; assignment or decision is not supplied.", "Accessibility requirement": "Not supplied — audience need, format, units, period, alternative text, and verification.", "Status": "Blocked — required evidence or authorized decision not supplied" }, "supportingArtifacts": [ { "artifactId": "M01-A02", "artifactTitle": "Material-meaning checklist", "criterionIds": [ "M01-EC02" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Names audience, channel, source/decision owners, and both reviewer roles while preserving the controlled meaning of every supplied commercial fact.", "finalColumns": [ "Check ID", "Control or check", "Evidence required", "Source input ID", "Owner", "Result", "Exception or gap", "Status" ], "row": { "Check ID": "M01-A02-M01-EC02-EX01", "Control or check": "Names source owner, target audience, channel, and authorized reviewer", "Evidence required": "Supplied module evidence — M01-I02: The Spanish draft guarantees arrival within fifteen days of purchase. | M01-I07: The meeting and note use different time-zone labels without a date-specific conversion. | M01-I09: A customer reports heating and an unusual odor after installation. | M01-I11: The presentation chart lacks units, source period, and accessible alternative text. | Source input IDs: M01-I02; M01-I07; M01-I09; M01-I11 Required controlled evidence and unresolved fields — Qualified language reviewer: Qualified English-Spanish reviewer not supplied | Decision or release owner: Authorized source owner and release owner fields pending assignment; no release claimed | Accessibility requirement: Use plain structure and an accessible channel; exact accommodation or format requirement not supplied. | Status: Blocked — owners, reviewers, correction, and release pending", "Source input ID": "M01-I02; M01-I07; M01-I09; M01-I11", "Owner": "Qualified language reviewer: Qualified English-Spanish reviewer not supplied | Qualified subject reviewer: Authorized commercial/fulfillment owner and warranty/legal/technical reviewer as applicable | Decision or release owner: Authorized source owner and release owner fields pending assignment; no release claimed", "Result": "Not executed — the completed learner example documents the control and evidence boundary, not an operational result.", "Exception or gap": "Qualified language reviewer: Qualified English-Spanish reviewer not supplied | Decision or release owner: Authorized source owner and release owner fields pending assignment; no release claimed | Accessibility requirement: Use plain structure and an accessible channel; exact accommodation or format requirement not supplied. | Status: Blocked — owners, reviewers, correction, and release pending", "Status": "Blocked — owners, reviewers, correction, and release pending" }, "status": "normalized" } ], "decisionRule": { "stop": "Stop release when material meaning conflicts, an ambiguous term affects action, or legal/technical/safety/warranty content lacks qualified review.", "go": "Proceed to bilingual drafting review when source, audience, protected meanings, differences, owner, specialist gates, and accessibility needs are explicit.", "escalate": "Escalate legal, warranty, safety, technical, financial, or regulatory meaning to both qualified language and subject reviewers." }, "completionTest": [ "Shipping, price, warranty, timing, approval, safety, accessibility, and translation-authority risks are visible.", "Conflicts and ambiguity retain their supplied confidence.", "No audience, source owner, safety direction, approval, or release is invented." ], "criterionSatisfiability": [ { "criterionId": "M01-EC01", "criterionOrdinal": 1, "criterionText": "Identifies shipping, price, warranty, safety, timing, and approval meanings to protect", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M01-EC02", "criterionOrdinal": 2, "criterionText": "Names source owner, target audience, channel, and authorized reviewer", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M01-EC03", "criterionOrdinal": 3, "criterionText": "Separates ordinary adaptation from legal, technical, or safety-sensitive content", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M01-EC04", "criterionOrdinal": 4, "criterionText": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." } ] } } }, { "module": 2, "title": "Repair customer email", "prompt": "Rewrite the launch email so action, conditions, price, owner, deadline, and clarification route are explicit in both languages.", "deliverable": "An English and Spanish email pair with back-check record.", "evidenceCriteria": [ "Preserves business days, artwork condition, taxes, freight, and non-guaranteed timing", "Uses clear subject, purpose, action, owner, and date with time zone", "Records reviewer, differences, and correction before release", "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" ], "taskMode": "bounded-case-starter", "providedInputs": [ { "id": "M02-I01", "kind": "case-fact", "sourceFactIds": [ "F01" ], "confidence": "confirmed", "record": "The approved source states expected shipment within fifteen business days after final artwork approval." }, { "id": "M02-I02", "kind": "case-fact", "sourceFactIds": [ "F02" ], "confidence": "conflicting", "record": "The Spanish draft guarantees arrival within fifteen days of purchase." }, { "id": "M02-I03", "kind": "case-fact", "sourceFactIds": [ "F03" ], "confidence": "confirmed", "record": "The source price excludes applicable taxes and freight." }, { "id": "M02-I04", "kind": "case-fact", "sourceFactIds": [ "F04" ], "confidence": "conflicting", "record": "A Spanish email describes the same price as total delivered." }, { "id": "M02-B01", "kind": "case-brief", "sourceFactIds": [], "sourceRecordIds": [ "CB01" ], "confidence": "mixed", "record": "Use CB01, the full versioned case brief printed once at the start of this packet, as a citable narrative source for details not normalized into F01–F12. Preserve its uncertainty language and do not treat narrative detail as approval, complete operational records, or professional judgment." }, { "id": "M02-S01", "kind": "assignment-scope", "sourceFactIds": [ "F01", "F02", "F03", "F04" ], "confidence": "instruction", "record": "Build a starter version of “An English and Spanish email pair with back-check record.” from the listed case facts. Treat requested structures, controls, questions, calculations, and templates as learner-designed proposals. Where an operational record or result is absent, add a gap entry naming the missing evidence and authorized owner instead of fabricating it." } ], "completionBoundary": "Complete a bounded starter and gap analysis using only CB01, F01, F02, F03, F04, and the assignment-scope record below. Populate supported fields, label every unavailable field “not supplied,” and cite the input ID for each material statement. You may design a proposed template, control, question, or decision rule, but must label it as a learner proposal rather than observed case evidence. Do not contact people, access live systems, run tests, sign records, claim approval, or invent names, dates, quotations, transactions, results, or source documents.", "starterSchema": { "id": "M02-W02", "title": "Repair customer email guided artifact-build sheet", "columns": [ "Component ID", "Requested artifact component", "Evidence criterion to test", "Supplied input IDs", "Supported entry", "Not-supplied gap or learner proposal", "Authorized owner or reviewer", "Status" ], "rows": [ { "id": "M02-A01", "component": "English customer email", "criterion": "Preserves business days, artwork condition, taxes, freight, and non-guaranteed timing | Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them", "suppliedInputIds": [ "M02-I01", "M02-I03", "M02-I02", "M02-I04" ] }, { "id": "M02-A02", "component": "Spanish customer email", "criterion": "Uses clear subject, purpose, action, owner, and date with time zone", "suppliedInputIds": [ "M02-I02", "M02-I04" ] }, { "id": "M02-A03", "component": "Bilingual back-check record", "criterion": "Records reviewer, differences, and correction before release", "suppliedInputIds": [ "M02-I03" ] } ] }, "workbookPlan": { "id": "M02-WP01", "version": "2026.09.01-workbook-plan-2", "contextInputIds": [ "M02-B01", "M02-S01" ], "criterionCatalog": [ { "id": "M02-EC01", "text": "Preserves business days, artwork condition, taxes, freight, and non-guaranteed timing" }, { "id": "M02-EC02", "text": "Uses clear subject, purpose, action, owner, and date with time zone" }, { "id": "M02-EC03", "text": "Records reviewer, differences, and correction before release" }, { "id": "M02-EC04", "text": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" } ], "artifacts": [ { "id": "M02-A01", "title": "English customer email", "type": "message", "purpose": "Produce a bounded, reviewable english customer email from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Draft ID", "Audience or purpose", "Source-controlled fact", "Source input ID", "Proposed English wording", "Required action, owner, or date", "Prohibited bilingual difference", "Linked Spanish or back-check status", "Language and subject reviewers", "Release status" ], "rowPlan": { "count": 2, "prefix": "02A01R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M02:A01", "criterionIds": [ "M02-EC01", "M02-EC04" ], "inputIds": [ "M02-I01", "M02-I03", "M02-I02", "M02-I04" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M02-I01, M02-I03).", "Every mapped rubric criterion (M02-EC01, M02-EC04) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M02-A02", "title": "Spanish customer email", "type": "message", "purpose": "Produce a bounded, reviewable spanish customer email from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Draft ID", "Audience and purpose", "Supported facts", "Proposed wording", "Prohibited or unsupported claim", "Reviewer", "Status" ], "rowPlan": { "count": 1, "prefix": "02A02R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M02:A02", "criterionIds": [ "M02-EC02" ], "inputIds": [ "M02-I02", "M02-I04" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M02-I02, M02-I04).", "Every mapped rubric criterion (M02-EC02) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M02-A03", "title": "Bilingual back-check record", "type": "record", "purpose": "Produce a bounded, reviewable bilingual back-check record from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Record ID", "Supported facts", "Source input ID", "Decision or action pending", "Owner or reviewer", "Evidence needed", "Status" ], "rowPlan": { "count": 1, "prefix": "02A03R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M02:A03", "criterionIds": [ "M02-EC03" ], "inputIds": [ "M02-I03" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M02-I03).", "Every mapped rubric criterion (M02-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] } ], "quantityContracts": [ { "artifactId": "M02-A01", "rowCount": 2, "rowPrefix": "02A01R" } ], "workedStarter": { "artifactId": "M02-A01", "criterionId": "M02-EC01", "inputId": "M02-I01", "supportedValue": "The approved source states expected shipment within fifteen business days after final artwork approval.", "application": "Translate the supplied condition into bounded draft language while excluding unsupported promises, outcomes, or approvals. Cite M02-I01 (F01) in the row.", "boundary": "This is one evidence-backed starter entry, not a completed english customer email or an operational result." }, "knownGap": { "artifactId": "M02-A03", "criterionId": "M02-EC03", "missingEvidence": "The packet does not supply the complete live records, approvals, or execution results needed to finish the bilingual back-check record.", "whyItMatters": "Without that evidence, the learner cannot truthfully satisfy M02-EC03 or represent this artifact as complete.", "ownerRole": "Authorized content owner and qualified language or subject reviewer", "boundedNextStep": "Record the missing evidence in M02-A03, name the authorized reviewer, and leave the outcome pending; do not obtain or simulate the live record in this exercise.", "status": "Open — not supplied" }, "decisionPrompt": { "inputId": "M02-I04", "prompt": "What bounded decision can the Authorized content owner and qualified language or subject reviewer make from M02-I04, and what must remain pending until the missing evidence or approval is supplied?" }, "instructionalGuide": { "version": "2026.09.01-academy-workbook-instruction-bank-1", "principalArtifactId": "M02-A01", "prerequisiteCheck": [ "Confirm F01–F04; preserve “expected,” “business days,” “after final artwork approval,” and tax/freight exclusions while treating the Spanish guarantee and delivered-price statements as conflicts.", "STOP “Repair customer email” when this prerequisite cannot be confirmed: Confirm F01–F04; preserve “expected,” “business days,” “after final artwork approval,” and tax/freight exclusions while treating the Spanish guarantee and delivered-price statements as conflicts. Record the exact missing or conflicting evidence, keep the artifact blocked, and route it to the authorized source and release owners, together with qualified language and subject reviewers. Do not execute the workflow, make the specialist judgment, record approval, or claim an operational result." ], "operatingSteps": [ "Draft the English message from the approved source conditions only; do not copy the conflicting Spanish guarantee or delivered-price claim.", "State purpose, requested customer action, responsible owner field, and date/time-zone field; mark unsupplied values as placeholders.", "Preserve expected shipment rather than guaranteed arrival and distinguish final-artwork approval from purchase date.", "State that applicable taxes and freight are excluded; do not describe the price as total delivered.", "Create a linked Spanish draft and back-check that records every material difference before release.", "Route commercial, contractual, warranty, legal, or regulatory wording to qualified subject and language reviewers.", "Final-QC condition, units/time basis, exclusions, action, owner, deadline, difference log, reviewer, and unapproved status." ], "fieldGuidance": { "Draft ID": "Draft ID: Assign one stable identifier that remains unchanged across review, correction, escalation, and closure records. Cite M02-I02 (F02), M02-I04 (F04); if insufficient, mark “Not supplied” and name the missing record identity. Do not encode an approval, result, owner identity, or live-system value inside the identifier. Review: the source, language, subject, and release owners.", "Audience or purpose": "Record who should receive the repaired message, what they must understand or decide, and whether it is a correction, clarification, or action request. M02-I02 (F02) and M02-I04 (F04) show material bilingual conflicts but do not identify the customer, channel, or accessibility need; mark those elements “Not supplied.” Do not infer the recipient from the draft or treat a proposed purpose as approved. Keep pending for the source owner.", "Source-controlled fact": "Transcribe the controlling fact with every condition and exclusion that changes its meaning for Source-controlled fact. Evidence: M02-I01 (F01), M02-I03 (F03); mark “Not supplied” when absent. Do not turn an estimate into a guarantee or omit the final-artwork, tax, or freight conditions. Escalate to the source, language, subject, and release owners.", "Source input ID": "Source input ID: List the exact module input ID beside every material statement, adding its fact ID when present. Cite M02-I01 (F01), M02-I03 (F03), M02-I02 (F02); if insufficient, mark “Not supplied” and name the missing citation trace. Do not cite the case brief as approval or cite an input that does not support the statement. Review: the source, language, subject, and release owners.", "Proposed English wording": "For Proposed English wording, write one source-faithful English sentence that preserves the shipment trigger, scope exclusions, and level of certainty. Cite M02-I02 (F02), M02-I04 (F04); if insufficient, mark “Not supplied” and name the missing source-faithful English wording. Never remove the final-artwork-approval trigger, convert an estimate into a guarantee, or describe excluded taxes and freight as included. Keep pending for qualified language and subject reviewers.", "Required action, owner, or date": "Enter three distinct controls: the action requested from the recipient, the role authorized to own or decide it, and the due date or triggering event with time zone when relevant. M02-I01 (F01) supplies a shipment trigger, not a customer action, assigned owner, or response deadline; mark those items “Not supplied.” Never invent a person or date, and do not treat final-artwork approval as having occurred. Keep pending for source-owner confirmation.", "Prohibited bilingual difference": "Prohibited bilingual difference: Name the exact promise, condition, price inclusion, or authority statement that must not differ between the linked English and Spanish versions. No “Repair customer email” source fact supplies it; mark “Not supplied” and request the missing cross-language equivalence boundary. Do not permit the Spanish version to strengthen delivery, price, warranty, approval, or other material meaning. Review: qualified language and subject reviewers.", "Linked Spanish or back-check status": "For Linked Spanish or back-check status, select a truthful state—draft, open, blocked, pending review, or not supplied—and tie it to the evidence still required. Cite M02-I01 (F01), M02-I02 (F02); if insufficient, mark “Not supplied” and name the missing state control. Never mark complete, accepted, verified, distributed, or closed without the corresponding record. Keep pending for the source, language, subject, and release owners.", "Language and subject reviewers": "Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied for Language and subject reviewers. Evidence: M02-I01 (F01), M02-I02 (F02); mark “Not supplied” when absent. Do not invent a person's name, infer authority from job title, or record approval from silence. Escalate to qualified language and subject reviewers.", "Release status": "Release status: Select a truthful state—draft, open, blocked, pending review, or not supplied—and tie it to the evidence still required. Cite M02-I01 (F01); if insufficient, mark “Not supplied” and name the missing state control. Do not mark complete, accepted, verified, distributed, or closed without the corresponding record. Review: the source, language, subject, and release owners." }, "completedExampleRow": { "Draft ID": "M02-A01-EX-01", "Audience or purpose": "Customer-facing English draft that corrects the unsupported Spanish delivery guarantee and delivered-price claim; exact customer/channel is not supplied.", "Source-controlled fact": "Expected shipment is within fifteen business days after final artwork approval; taxes and freight are excluded (M02-I01, F01; M02-I03, F03).", "Source input ID": "M02-I01 (F01); M02-I03 (F03); M02-I02 (F02); M02-I04 (F04)", "Proposed English wording": "Learner draft for review: “Expected shipment is within fifteen business days after final artwork approval. The quoted price excludes applicable taxes and freight.” Not released.", "Required action, owner, or date": "Customer/source owner to confirm final-artwork approval date, price context, action requested, and release authority; none is supplied.", "Prohibited bilingual difference": "Do not change the estimate into a guarantee, start the clock at purchase, or describe taxes/freight as included; the Spanish draft conflicts on these points (M02-I02, F02; M02-I04, F04).", "Linked Spanish or back-check status": "Pending — corrected Spanish wording and independent meaning back-check are not supplied.", "Language and subject reviewers": "the authorized source owner plus qualified language and subject reviewers; assignment or decision remains pending unless evidenced.", "Release status": "Draft only; language, commercial/subject, and release-owner reviews pending." }, "completedKnownGapRow": { "Draft ID": "M02-A01-GAP-01", "Audience or purpose": "Not supplied — recipient, purpose, channel, and accessibility need.", "Source-controlled fact": "Two controlling facts supplied; source version/effective date not supplied.", "Source input ID": "M02-I04 (F04); M02-I02 (F02); M02-I03 (F03); M02-I01 (F01)", "Proposed English wording": "Draft supplied above; no approved/released wording.", "Required action, owner, or date": "Final-artwork approval date, action, owner, and reply deadline not supplied.", "Prohibited bilingual difference": "Conflicts identified; approved paired-language correction not supplied.", "Linked Spanish or back-check status": "Not supplied — Spanish draft and qualified back-check result.", "Language and subject reviewers": "the authorized source owner plus qualified language and subject reviewers; assignment or decision is not supplied.", "Release status": "Blocked — reviews and release decision absent." }, "supportingArtifacts": [ { "artifactId": "M02-A02", "artifactTitle": "Spanish customer email", "criterionIds": [ "M02-EC02" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Provides a genuinely usable subject, purpose, action, and owner while truthfully blocking release because the required date and time zone were not supplied.", "finalColumns": [ "Draft ID", "Audience and purpose", "Supported facts", "Proposed wording", "Prohibited or unsupported claim", "Reviewer", "Status" ], "row": { "Draft ID": "M02-A02-M02-EC02-EX01", "Audience and purpose": "Produce a bounded, reviewable spanish customer email from cited packet evidence while exposing unsupported fields and required approvals. Audience and release owner remain subject to the module's authorized review.", "Supported facts": "Completed fictional learner example. Supplied evidence — M02-I02: The Spanish draft guarantees arrival within fifteen days of purchase. | M02-I04: A Spanish email describes the same price as total delivered. Applied control — Provides a genuinely usable subject, purpose, action, and owner while truthfully blocking release because the required date and time zone were not supplied.", "Proposed wording": "Asunto: Se requiere la aprobación final del arte para calcular el envío. La fuente aprobada indica que el envío se espera dentro de quince días hábiles después de la aprobación final del arte; no garantiza la llegada. Los impuestos y el flete aplicables no están incluidos. Confirme la aprobación final mediante el canal autorizado; la fecha, hora y zona horaria exactas aún no fueron suministradas.", "Prohibited or unsupported claim": "Do not guarantee arrival, change the trigger from final artwork approval to purchase, describe excluded taxes/freight as delivered price, or invent a date/time zone.", "Reviewer": "Required action, owner, or date: Authorized artwork owner to confirm approval; exact due date, local time, and IANA time-zone label are not supplied and must be inserted before release. | Language and subject reviewers: Qualified language reviewer plus authorized fulfillment/commercial reviewer", "Status": "Draft blocked — owner, exact date/time zone, reviewers, and back-check pending" }, "status": "normalized" }, { "artifactId": "M02-A03", "artifactTitle": "Bilingual back-check record", "criterionIds": [ "M02-EC03" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Creates an auditable difference-and-correction record before release instead of assuming that a translated draft is equivalent.", "finalColumns": [ "Record ID", "Supported facts", "Source input ID", "Decision or action pending", "Owner or reviewer", "Evidence needed", "Status" ], "row": { "Record ID": "M02-A03-M02-EC03-EX01", "Supported facts": "Completed fictional learner example. Supplied evidence — M02-I03: The source price excludes applicable taxes and freight. Applied control — Creates an auditable difference-and-correction record before release instead of assuming that a translated draft is equivalent.", "Source input ID": "M02-I03", "Decision or action pending": "Records reviewer, differences, and correction before release. Learner-applied control: Creates an auditable difference-and-correction record before release instead of assuming that a translated draft is equivalent. Record the evidence gap, route it to the authorized role, and leave execution and approval pending.", "Owner or reviewer": "Required action, owner, or date: Source owner confirms controlled meaning; language reviewer records differences; subject reviewer accepts correction; release owner authorizes distribution. Names and dates not supplied. | Language and subject reviewers: Qualified English-Spanish reviewer and authorized fulfillment/commercial reviewer", "Evidence needed": "Required action, owner, or date: Source owner confirms controlled meaning; language reviewer records differences; subject reviewer accepts correction; release owner authorizes distribution. Names and dates not supplied. | Linked Spanish or back-check status: Differences logged; corrected Spanish text and independent/back-check evidence not supplied | Release status: Blocked — correction, reviewer evidence, and release approval pending", "Status": "Blocked — correction, reviewer evidence, and release approval pending" }, "status": "normalized" } ], "decisionRule": { "stop": "Stop release if wording guarantees arrival, changes the trigger from artwork approval to purchase, includes taxes/freight, or lacks bilingual difference review.", "go": "Proceed to qualified review when conditions, exclusions, action, owner, date/time zone, and back-check status are explicit.", "escalate": "Escalate commercial, legal, warranty, regulatory, or material translation decisions to qualified subject and language reviewers." }, "completionTest": [ "Business days, artwork condition, expected timing, and tax/freight exclusions are exact.", "English/Spanish differences and correction status are reviewable.", "No recipient, action, deadline, approval, send, or delivery outcome is invented." ], "criterionSatisfiability": [ { "criterionId": "M02-EC01", "criterionOrdinal": 1, "criterionText": "Preserves business days, artwork condition, taxes, freight, and non-guaranteed timing", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M02-EC02", "criterionOrdinal": 2, "criterionText": "Uses clear subject, purpose, action, owner, and date with time zone", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M02-EC03", "criterionOrdinal": 3, "criterionText": "Records reviewer, differences, and correction before release", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M02-EC04", "criterionOrdinal": 4, "criterionText": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." } ] } } }, { "module": 3, "title": "Correct the meeting record", "prompt": "Resolve time-zone and approval-status conflicts and publish a correction without rewriting the transcript.", "deliverable": "A bilingual correction notice, decision-summary starter, attendee-confirmation template, and missing-date escalation; no local-time conversion is represented as verified.", "evidenceCriteria": [ "Records the meeting date as a required missing input before any date-specific time-zone conversion", "States that legal review is pending unless authorized evidence proves approval", "Lists decisions, owner fields, due-date gaps, questions, risks, and a correction route without inventing attendees" ], "taskMode": "bounded-case-starter", "providedInputs": [ { "id": "M03-I01", "kind": "case-fact", "sourceFactIds": [ "F07" ], "confidence": "conflicting", "record": "The meeting and note use different time-zone labels without a date-specific conversion." }, { "id": "M03-I02", "kind": "case-fact", "sourceFactIds": [ "F08" ], "confidence": "conflicting", "record": "The transcript says legal review is pending while the summary says approval occurred." }, { "id": "M03-B01", "kind": "case-brief", "sourceFactIds": [], "sourceRecordIds": [ "CB01" ], "confidence": "mixed", "record": "Use CB01, the full versioned case brief printed once at the start of this packet, as a citable narrative source for details not normalized into F01–F12. Preserve its uncertainty language and do not treat narrative detail as approval, complete operational records, or professional judgment." }, { "id": "M03-S01", "kind": "assignment-scope", "sourceFactIds": [ "F07", "F08" ], "confidence": "instruction", "record": "Build a starter version of “A bilingual correction notice, decision-summary starter, attendee-confirmation template, and missing-date escalation; no local-time conversion is represented as verified.” from the listed case facts. Treat requested structures, controls, questions, calculations, and templates as learner-designed proposals. Where an operational record or result is absent, add a gap entry naming the missing evidence and authorized owner instead of fabricating it." } ], "completionBoundary": "Complete a bounded starter and gap analysis using only CB01, F07, F08, and the assignment-scope record below. Populate supported fields, label every unavailable field “not supplied,” and cite the input ID for each material statement. You may design a proposed template, control, question, or decision rule, but must label it as a learner proposal rather than observed case evidence. Do not contact people, access live systems, run tests, sign records, claim approval, or invent names, dates, quotations, transactions, results, or source documents.", "starterSchema": { "id": "M03-W02", "title": "Correct the meeting record guided artifact-build sheet", "columns": [ "Component ID", "Requested artifact component", "Evidence criterion to test", "Supplied input IDs", "Supported entry", "Not-supplied gap or learner proposal", "Authorized owner or reviewer", "Status" ], "rows": [ { "id": "M03-A01", "component": "Bilingual correction notice", "criterion": "Lists decisions, owner fields, due-date gaps, questions, risks, and a correction route without inventing attendees", "suppliedInputIds": [ "M03-I01", "M03-I02" ] }, { "id": "M03-A02", "component": "Decision-summary starter", "criterion": "States that legal review is pending unless authorized evidence proves approval", "suppliedInputIds": [ "M03-I02" ] }, { "id": "M03-A03", "component": "Attendee-confirmation template", "criterion": "Lists decisions, owner fields, due-date gaps, questions, risks, and a correction route without inventing attendees", "suppliedInputIds": [ "M03-I01" ] }, { "id": "M03-A04", "component": "Missing-date escalation", "criterion": "Records the meeting date as a required missing input before any date-specific time-zone conversion | Lists decisions, owner fields, due-date gaps, questions, risks, and a correction route without inventing attendees", "suppliedInputIds": [ "M03-I01" ] } ] }, "workbookPlan": { "id": "M03-WP01", "version": "2026.09.01-workbook-plan-2", "contextInputIds": [ "M03-B01", "M03-S01" ], "criterionCatalog": [ { "id": "M03-EC01", "text": "Records the meeting date as a required missing input before any date-specific time-zone conversion" }, { "id": "M03-EC02", "text": "States that legal review is pending unless authorized evidence proves approval" }, { "id": "M03-EC03", "text": "Lists decisions, owner fields, due-date gaps, questions, risks, and a correction route without inventing attendees" } ], "artifacts": [ { "id": "M03-A01", "title": "Bilingual correction notice", "type": "message", "purpose": "Produce a bounded, reviewable bilingual correction notice from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Correction ID", "Preserved source records", "Supported conflict", "Source input ID", "Proposed bilingual correction", "Missing date, time, or action evidence", "Decision, owner, or due-date placeholder", "Attendee confirmation", "Qualified reviewers", "Distribution or status" ], "rowPlan": { "count": 4, "prefix": "03A01R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M03:A01", "criterionIds": [ "M03-EC03" ], "inputIds": [ "M03-I01", "M03-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M03-I01).", "Every mapped rubric criterion (M03-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M03-A02", "title": "Decision-summary starter", "type": "brief", "purpose": "Produce a bounded, reviewable decision-summary starter from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Section", "Supported statement", "Source input ID", "Assumption or gap", "Decision requested", "Reviewer", "Status" ], "rowPlan": { "count": 1, "prefix": "03A02R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M03:A02", "criterionIds": [ "M03-EC02" ], "inputIds": [ "M03-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M03-I02).", "Every mapped rubric criterion (M03-EC02) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M03-A03", "title": "Attendee-confirmation template", "type": "message", "purpose": "Produce a bounded, reviewable attendee-confirmation template from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Draft ID", "Audience and purpose", "Supported facts", "Proposed wording", "Prohibited or unsupported claim", "Reviewer", "Status" ], "rowPlan": { "count": 1, "prefix": "03A03R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M03:A03", "criterionIds": [ "M03-EC03" ], "inputIds": [ "M03-I01" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M03-I01).", "Every mapped rubric criterion (M03-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M03-A04", "title": "Missing-date escalation", "type": "record", "purpose": "Produce a bounded, reviewable missing-date escalation from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Record ID", "Supported facts", "Source input ID", "Decision or action pending", "Owner or reviewer", "Evidence needed", "Status" ], "rowPlan": { "count": 1, "prefix": "03A04R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M03:A04", "criterionIds": [ "M03-EC01", "M03-EC03" ], "inputIds": [ "M03-I01" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M03-I01).", "Every mapped rubric criterion (M03-EC01, M03-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] } ], "quantityContracts": [ { "artifactId": "M03-A01", "rowCount": 4, "rowPrefix": "03A01R" } ], "workedStarter": { "artifactId": "M03-A01", "criterionId": "M03-EC03", "inputId": "M03-I01", "supportedValue": "The meeting and note use different time-zone labels without a date-specific conversion.", "application": "Translate the supplied condition into bounded draft language while excluding unsupported promises, outcomes, or approvals. Cite M03-I01 (F07) in the row.", "boundary": "This is one evidence-backed starter entry, not a completed bilingual correction notice or an operational result." }, "knownGap": { "artifactId": "M03-A04", "criterionId": "M03-EC01", "missingEvidence": "The packet does not supply the complete live records, approvals, or execution results needed to finish the missing-date escalation.", "whyItMatters": "Without that evidence, the learner cannot truthfully satisfy M03-EC01 or represent this artifact as complete.", "ownerRole": "Authorized content owner and qualified language or subject reviewer", "boundedNextStep": "Record the missing evidence in M03-A04, name the authorized reviewer, and leave the outcome pending; do not obtain or simulate the live record in this exercise.", "status": "Open — not supplied" }, "decisionPrompt": { "inputId": "M03-I02", "prompt": "What bounded decision can the Authorized content owner and qualified language or subject reviewer make from M03-I02, and what must remain pending until the missing evidence or approval is supplied?" }, "instructionalGuide": { "version": "2026.09.01-academy-workbook-instruction-bank-1", "principalArtifactId": "M03-A01", "prerequisiteCheck": [ "Confirm F07 and F08; record meeting date, date-specific time conversion, attendees, decisions, owners, due dates, distribution, and approval evidence as not supplied.", "STOP “Correct the meeting record” when this prerequisite cannot be confirmed: Confirm F07 and F08; record meeting date, date-specific time conversion, attendees, decisions, owners, due dates, distribution, and approval evidence as not supplied. Record the exact missing or conflicting evidence, keep the artifact blocked, and route it to the authorized source and release owners, together with qualified language and subject reviewers. Do not execute the workflow, make the specialist judgment, record approval, or claim an operational result." ], "operatingSteps": [ "Preserve the transcript and summary as separate source records; do not overwrite either.", "State that time-zone labels conflict and require the meeting date before any date-specific conversion.", "State legal review as pending unless an authorized source proves approval; do not repeat the summary’s approval claim.", "Draft bilingual correction language with placeholders for date, authoritative time, decisions, owners, due dates, and questions.", "Request attendee confirmation and source-owner approval without inventing attendees or responses.", "Route legal-status wording to the authorized legal/content owner and translation to a qualified language reviewer.", "Final-QC original-record preservation, corrections, questions, risks, reviewers, distribution, and pending status." ], "fieldGuidance": { "Correction ID": "Correction ID: Assign one stable identifier that remains unchanged across review, correction, escalation, and closure records. No “Correct the meeting record” source fact supplies it; mark “Not supplied” and request the missing record identity. Do not encode an approval, result, owner identity, or live-system value inside the identifier. Review: the source, language, subject, and release owners.", "Preserved source records": "List each original record that must remain unchanged beside the proposed correction: the meeting record carrying one time-zone label and the note carrying the other at M03-I01 (F07), plus the transcript and summary with conflicting legal-review status at M03-I02 (F08). Preserve identifiers, wording, and versions when supplied; mark missing identifiers “Not supplied.” Do not overwrite either source or label the correction authoritative. Keep pending for the relevant source owners.", "Supported conflict": "Transcribe the smallest decision-relevant fact supported by the cited module input and preserve its supplied confidence or uncertainty for Supported conflict. Evidence: M03-I01 (F07), M03-I02 (F08); mark “Not supplied” when absent. Do not convert a report, allegation, estimate, or provisional statement into a verified fact. Escalate to the source, language, subject, and release owners.", "Source input ID": "Source input ID: List the exact module input ID beside every material statement, adding its fact ID when present. Cite M03-I01 (F07), M03-I02 (F08); if insufficient, mark “Not supplied” and name the missing citation trace. Do not cite the case brief as approval or cite an input that does not support the statement. Review: the source, language, subject, and release owners.", "Proposed bilingual correction": "For Proposed bilingual correction, draft parallel English and Spanish correction text that names the conflict, leaves unsupported date/time/action fields open, and requests confirmation. No “Correct the meeting record” source fact supplies it; mark “Not supplied” and request the missing bilingual correction wording. Never choose one time-zone meaning, invent an approval, or assign an owner or due date not present in the source records. Keep pending for qualified language and subject reviewers.", "Missing date, time, or action evidence": "State the exact absent record, decision, method, value, or authority; explain why it matters and the bounded next request for Missing date, time, or action evidence. Evidence: M03-I01 (F07); mark “Not supplied” when absent. Do not hide the gap in narrative, fill it with a placeholder value, or imply the request was answered. Escalate to the source, language, subject, and release owners.", "Decision, owner, or due-date placeholder": "Keep separate placeholders for the decision required, the authorized owner role, and the due date/time zone. M03-I01 (F07) establishes a time-zone conflict and M03-I02 (F08) establishes a legal-status conflict, but neither supplies the decision wording, assignment, or deadline. Mark each absent value “Not supplied.” Do not infer ownership, calculate a meeting time without a date, or record legal approval. Keep pending for the meeting and legal owners.", "Attendee confirmation": "Create one confirmation entry per attendee or represented role with the question sent, channel, date/time zone, response, and whether it resolves a named conflict. No direct “Correct the meeting record” source fact supplies an attendee list, outreach record, or response, so mark them “Not supplied.” Do not invent attendance, treat silence as confirmation, or collapse conflicting answers. Escalate to the authorized meeting or legal owner when a conflict remains unresolved.", "Qualified reviewers": "Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied for Qualified reviewers. Evidence: M03-I02 (F08); mark “Not supplied” when absent. Do not invent a person's name, infer authority from job title, or record approval from silence. Escalate to the source, language, subject, and release owners.", "Distribution or status": "Distribution or status: Select a truthful state—draft, open, blocked, pending review, or not supplied—and tie it to the evidence still required. Cite M03-I02 (F08); if insufficient, mark “Not supplied” and name the missing state control. Do not mark complete, accepted, verified, distributed, or closed without the corresponding record. Review: the source, language, subject, and release owners." }, "completedExampleRow": { "Correction ID": "M03-A01-EX-01", "Preserved source records": "Preserve both meeting/note time-zone labels and both legal-status statements without silent correction (M03-I01, F07; M03-I02, F08).", "Supported conflict": "Meeting and note use different time-zone labels without a date-specific conversion; transcript says legal review pending while summary says approval occurred.", "Source input ID": "M03-I01 (F07); M03-I02 (F08)", "Proposed bilingual correction": "Learner draft: “The exact meeting date/time-zone meaning and legal-review status require confirmation. Until the owners confirm them, both items remain pending / La fecha, la zona horaria exacta y el estado de la revisión legal requieren confirmación; mientras tanto, ambos quedan pendientes.” Not distributed.", "Missing date, time, or action evidence": "Exact calendar date, local locations/IANA zones/UTC offsets, approved meeting time, legal decision record, action owner, and due date are not supplied.", "Decision, owner, or due-date placeholder": "[Meeting owner: confirm date/time/zones] [Legal owner: confirm review status] [Action owner/due date: not supplied].", "Attendee confirmation": "Pending — attendee list, confirmation method, responses, and conflict resolution are not supplied.", "Qualified reviewers": "the authorized source and release owners, together with qualified language and subject reviewers; assignment or decision remains pending unless evidenced.", "Distribution or status": "Draft correction; qualified language/subject review and distribution-owner approval pending; no distribution is claimed." }, "completedKnownGapRow": { "Correction ID": "M03-A01-GAP-01", "Preserved source records": "Records identified; controlled storage/version evidence not supplied.", "Supported conflict": "Two conflicts supplied; authoritative resolutions absent.", "Source input ID": "M03-I02 (F08); M03-I01 (F07)", "Proposed bilingual correction": "Draft requires qualified review; no approved wording.", "Missing date, time, or action evidence": "All date/zone/legal/action evidence remains missing.", "Decision, owner, or due-date placeholder": "Placeholders unresolved; do not invent names or dates.", "Attendee confirmation": "Not supplied — recipients, acknowledgments, and disputes.", "Qualified reviewers": "the authorized source and release owners, together with qualified language and subject reviewers; assignment or decision is not supplied.", "Distribution or status": "Blocked — no release or distribution record." }, "supportingArtifacts": [ { "artifactId": "M03-A04", "artifactTitle": "Missing-date escalation", "criterionIds": [ "M03-EC01" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Makes the missing meeting date a release-blocking field and teaches date-specific conversion without inventing an offset.", "finalColumns": [ "Record ID", "Supported facts", "Source input ID", "Decision or action pending", "Owner or reviewer", "Evidence needed", "Status" ], "row": { "Record ID": "M03-A04-M03-EC01-EX01", "Supported facts": "Completed fictional learner example. Supplied evidence — M03-I01: The meeting and note use different time-zone labels without a date-specific conversion. Applied control — Makes the missing meeting date a release-blocking field and teaches date-specific conversion without inventing an offset.", "Source input ID": "M03-I01", "Decision or action pending": "Records the meeting date as a required missing input before any date-specific time-zone conversion. Learner-applied control: Makes the missing meeting date a release-blocking field and teaches date-specific conversion without inventing an offset. Record the evidence gap, route it to the authorized role, and leave execution and approval pending.", "Owner or reviewer": "Decision, owner, or due-date placeholder: [Authorized meeting owner: supply exact date and authoritative time/zone before correction release] | Qualified reviewers: Authorized meeting owner and qualified bilingual reviewer", "Evidence needed": "Preserved source records: Preserve the received meeting record and note with their original Mountain/Central labels; exact files are not supplied. | Missing date, time, or action evidence: Meeting date, intended authoritative time, attendee locations, IANA time zones, daylight-saving status, and source owner are not supplied. | Distribution or status: Blocked — date-specific conversion cannot be made from supplied evidence", "Status": "Blocked — date-specific conversion cannot be made from supplied evidence" }, "status": "normalized" }, { "artifactId": "M03-A02", "artifactTitle": "Decision-summary starter", "criterionIds": [ "M03-EC02" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Uses the more conservative evidenced status and makes clear that only an authorized record—not meeting summary wording—can prove approval.", "finalColumns": [ "Section", "Supported statement", "Source input ID", "Assumption or gap", "Decision requested", "Reviewer", "Status" ], "row": { "Section": "Decision-summary starter — M03-EC02", "Supported statement": "Completed fictional learner example. Supplied evidence — M03-I02: The transcript says legal review is pending while the summary says approval occurred. Applied control — Uses the more conservative evidenced status and makes clear that only an authorized record—not meeting summary wording—can prove approval.", "Source input ID": "M03-I02", "Assumption or gap": "Preserved source records: Preserve transcript stating legal review is pending and summary stating approval occurred. | Proposed bilingual correction: Legal review remains pending unless and until an authorized approval record proves otherwise; both language versions must carry the same status. | Missing date, time, or action evidence: Authorized legal decision record, reviewer identity/authority, scope, effective date, and approved wording are not supplied. | Attendee confirmation: Not supplied; attendee acknowledgment does not replace legal approval. | Distribution or status: Correction proposed — legal approval not claimed; distribution pending", "Decision requested": "States that legal review is pending unless authorized evidence proves approval. Learner-applied control: Uses the more conservative evidenced status and makes clear that only an authorized record—not meeting summary wording—can prove approval. Record the evidence gap, route it to the authorized role, and leave execution and approval pending.", "Reviewer": "Decision, owner, or due-date placeholder: [Authorized legal/release owner: confirm status and approved bilingual wording] | Qualified reviewers: Authorized legal/subject reviewer and qualified bilingual reviewer", "Status": "Correction proposed — legal approval not claimed; distribution pending" }, "status": "normalized" } ], "decisionRule": { "stop": "Stop publication when the meeting date/time or legal approval status is unresolved or when correction would overwrite the source record.", "go": "Proceed to reviewer confirmation when conflicts, placeholders, decisions/questions, owners, distribution, and original-record preservation are explicit.", "escalate": "Escalate date-specific time confirmation to the meeting owner and legal-status wording to the authorized legal/content reviewer." }, "completionTest": [ "Time-zone and legal-status conflicts are both cited.", "Correction preserves originals and exposes missing date, attendees, decisions, owners, and due dates.", "No meeting conversion, approval, confirmation, publication, or distribution is invented." ], "criterionSatisfiability": [ { "criterionId": "M03-EC01", "criterionOrdinal": 1, "criterionText": "Records the meeting date as a required missing input before any date-specific time-zone conversion", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M03-EC02", "criterionOrdinal": 2, "criterionText": "States that legal review is pending unless authorized evidence proves approval", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M03-EC03", "criterionOrdinal": 3, "criterionText": "Lists decisions, owner fields, due-date gaps, questions, risks, and a correction route without inventing attendees", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." } ] } } }, { "module": 4, "title": "Control terminology", "prompt": "Clarify ahorita and establish context-specific terms for warranty and nonconformance concepts.", "deliverable": "A controlled glossary entry set and terminology-decision log.", "evidenceCriteria": [ "Asks the source owner what the regional term means in this decision", "Defines concept, approved variant, context, prohibited ambiguity, owner, and date", "Avoids treating one dialect or literal translation as universally superior", "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" ], "taskMode": "bounded-case-starter", "providedInputs": [ { "id": "M04-I01", "kind": "case-fact", "sourceFactIds": [ "F05" ], "confidence": "confirmed", "record": "Warranty terminology is inconsistent across the draft and glossary." }, { "id": "M04-I02", "kind": "case-fact", "sourceFactIds": [ "F06" ], "confidence": "ambiguous", "record": "The regional timing term ahorita has two plausible interpretations in context." }, { "id": "M04-B01", "kind": "case-brief", "sourceFactIds": [], "sourceRecordIds": [ "CB01" ], "confidence": "mixed", "record": "Use CB01, the full versioned case brief printed once at the start of this packet, as a citable narrative source for details not normalized into F01–F12. Preserve its uncertainty language and do not treat narrative detail as approval, complete operational records, or professional judgment." }, { "id": "M04-S01", "kind": "assignment-scope", "sourceFactIds": [ "F05", "F06" ], "confidence": "instruction", "record": "Build a starter version of “A controlled glossary entry set and terminology-decision log.” from the listed case facts. Treat requested structures, controls, questions, calculations, and templates as learner-designed proposals. Where an operational record or result is absent, add a gap entry naming the missing evidence and authorized owner instead of fabricating it." } ], "completionBoundary": "Complete a bounded starter and gap analysis using only CB01, F05, F06, and the assignment-scope record below. Populate supported fields, label every unavailable field “not supplied,” and cite the input ID for each material statement. You may design a proposed template, control, question, or decision rule, but must label it as a learner proposal rather than observed case evidence. Do not contact people, access live systems, run tests, sign records, claim approval, or invent names, dates, quotations, transactions, results, or source documents.", "starterSchema": { "id": "M04-W02", "title": "Control terminology guided artifact-build sheet", "columns": [ "Component ID", "Requested artifact component", "Evidence criterion to test", "Supplied input IDs", "Supported entry", "Not-supplied gap or learner proposal", "Authorized owner or reviewer", "Status" ], "rows": [ { "id": "M04-A01", "component": "Controlled glossary", "criterion": "Avoids treating one dialect or literal translation as universally superior | Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them | Defines concept, approved variant, context, prohibited ambiguity, owner, and date", "suppliedInputIds": [ "M04-I01", "M04-I02" ] }, { "id": "M04-A02", "component": "Terminology-decision log", "criterion": "Asks the source owner what the regional term means in this decision | Defines concept, approved variant, context, prohibited ambiguity, owner, and date", "suppliedInputIds": [ "M04-I02" ] } ] }, "workbookPlan": { "id": "M04-WP01", "version": "2026.09.01-workbook-plan-2", "contextInputIds": [ "M04-B01", "M04-S01" ], "criterionCatalog": [ { "id": "M04-EC01", "text": "Asks the source owner what the regional term means in this decision" }, { "id": "M04-EC02", "text": "Defines concept, approved variant, context, prohibited ambiguity, owner, and date" }, { "id": "M04-EC03", "text": "Avoids treating one dialect or literal translation as universally superior" }, { "id": "M04-EC04", "text": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" } ], "artifacts": [ { "id": "M04-A01", "title": "Controlled glossary", "type": "dictionary", "purpose": "Produce a bounded, reviewable controlled glossary from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Term or concept", "Source-language term", "Target-language variant", "Context, region, or audience", "Approved meaning or rule", "Prohibited ambiguity", "Evidence source or input ID", "Source owner", "Qualified language and subject reviewers", "Effective date or change trigger", "Status" ], "rowPlan": { "count": 4, "prefix": "04A01R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M04:A01", "criterionIds": [ "M04-EC03", "M04-EC04", "M04-EC02" ], "inputIds": [ "M04-I01", "M04-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M04-I01).", "Every mapped rubric criterion (M04-EC03, M04-EC04) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M04-A02", "title": "Terminology-decision log", "type": "register", "purpose": "Produce a bounded, reviewable terminology-decision log from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Entry ID", "Issue or event", "Evidence and source ID", "Risk or impact", "Owner", "Bounded next step", "Review point", "Status" ], "rowPlan": { "count": 2, "prefix": "04A02R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M04:A02", "criterionIds": [ "M04-EC01", "M04-EC02" ], "inputIds": [ "M04-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M04-I02).", "Every mapped rubric criterion (M04-EC01, M04-EC02) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] } ], "quantityContracts": [ { "artifactId": "M04-A01", "rowCount": 4, "rowPrefix": "04A01R" }, { "artifactId": "M04-A02", "rowCount": 2, "rowPrefix": "04A02R" } ], "workedStarter": { "artifactId": "M04-A01", "criterionId": "M04-EC03", "inputId": "M04-I01", "supportedValue": "Warranty terminology is inconsistent across the draft and glossary.", "application": "Use the supplied term or condition to draft one definition while marking allowed values and approval status provisional. Cite M04-I01 (F05) in the row.", "boundary": "This is one evidence-backed starter entry, not a completed controlled glossary or an operational result." }, "knownGap": { "artifactId": "M04-A01", "criterionId": "M04-EC03", "missingEvidence": "The packet does not supply the complete live records, approvals, or execution results needed to finish the controlled glossary.", "whyItMatters": "Without that evidence, the learner cannot truthfully satisfy M04-EC03 or represent this artifact as complete.", "ownerRole": "Authorized content owner and qualified language or subject reviewer", "boundedNextStep": "Record the missing evidence in M04-A01, name the authorized reviewer, and leave the outcome pending; do not obtain or simulate the live record in this exercise.", "status": "Open — not supplied" }, "decisionPrompt": { "inputId": "M04-I02", "prompt": "What bounded decision can the Authorized content owner and qualified language or subject reviewer make from M04-I02, and what must remain pending until the missing evidence or approval is supplied?" }, "instructionalGuide": { "version": "2026.09.01-academy-workbook-instruction-bank-1", "principalArtifactId": "M04-A01", "prerequisiteCheck": [ "Confirm F05 and F06; keep inconsistent warranty terminology and the two plausible meanings of “ahorita” unresolved until source-owner and qualified reviewer decisions are supplied.", "STOP “Control terminology” when this prerequisite cannot be confirmed: Confirm F05 and F06; keep inconsistent warranty terminology and the two plausible meanings of “ahorita” unresolved until source-owner and qualified reviewer decisions are supplied. Record the exact missing or conflicting evidence, keep the artifact blocked, and route it to the authorized source and release owners, together with qualified language and subject reviewers. Do not execute the workflow, make the specialist judgment, record approval, or claim an operational result." ], "operatingSteps": [ "Create separate glossary rows for the warranty concept and “ahorita”; do not collapse distinct contexts.", "Define the business concept before selecting an English or Spanish term.", "Record context, audience/region, approved variant, prohibited ambiguity, source owner, reviewer, effective date, and change trigger as required fields.", "Ask the source owner which meaning “ahorita” carries in this decision rather than choosing a literal or universal translation.", "Route warranty/legal meaning to qualified subject and language reviewers; bilingual ability alone is not final authority.", "Final-QC evidence source, controlled values/rule, owner, change trigger, status, and no approved term or universal dialect claim." ], "fieldGuidance": { "Term or concept": "Name the business or operational concept being controlled, not merely the word form—for example, warranty scope at M04-I01 (F05) or timing commitment at M04-I02 (F06). State the decision consequence if readers interpret it differently; mark an absent concept “Not supplied.” Keep separate rows for distinct concepts. Do not record a preferred translation or approved meaning in this field. Review: qualified language and subject reviewers.", "Source-language term": "Transcribe the exact source-language word or phrase, its language, and the controlled sentence, document, or version when supplied. M04-I02 (F06) supplies “ahorita” and two plausible contextual interpretations but not a controlled source sentence; mark that context “Not supplied.” Do not normalize spelling, paraphrase, or select a target meaning here. Keep pending for the source owner so later variants can be compared against the same evidence.", "Target-language variant": "List each candidate target-language rendering separately, labeled with its intended region, audience, and context; keep every candidate provisional until source meaning is confirmed. For “ahorita” at M04-I02 (F06): Do not choose among “now,” “soon,” or “later” without source-owner evidence. Record “Not supplied” when no reviewed variant exists. This field captures candidate wording, not approval. Keep pending for qualified language and subject review.", "Context, region, or audience": "Record the speaker or author role, intended reader, region or dialect, channel, surrounding sentence, operational use, and consequence of timing or warranty interpretation. M04-I01 (F05) and M04-I02 (F06) establish inconsistency or ambiguity but do not supply all of this context; mark each missing item “Not supplied.” Do not assume a universal regional meaning or infer audience from language alone. Review: request the missing context from the source owner.", "Approved meaning or rule": "State the controlled meaning, allowed wording, prohibited alternatives, conditions, and approving source-owner record only after those are supplied. If authority is absent, write “Not supplied” and, if useful, a clearly labeled learner-proposed precision rule for review. M04-I01 (F05) and M04-I02 (F06) identify the need for control but do not prove approval. Never label a candidate translation, glossary preference, or learner rule as approved. Keep pending for qualified reviewers.", "Prohibited ambiguity": "State the precise action, inference, proxy, data use, or claim that is allowed or prohibited and pair any refusal with a safe authorized alternative for Prohibited ambiguity. Evidence: no direct “Control terminology” source fact; mark “Not supplied” when absent. Do not write a vague warning that leaves the learner unable to decide what to stop or what is safe. Escalate to the source, language, subject, and release owners.", "Evidence source or input ID": "Evidence source or input ID: List the exact module input ID beside every material statement, adding its fact ID when present. Cite M04-I01 (F05), M04-I02 (F06); if insufficient, mark “Not supplied” and name the missing citation trace. Do not cite the case brief as approval or cite an input that does not support the statement. Review: the source, language, subject, and release owners.", "Source owner": "For Source owner, name the role authorized to decide the source term's intended meaning and control later changes. No “Control terminology” source fact supplies it; mark “Not supplied” and request the missing source-meaning authority. Never assign authority from bilingual ability, seniority, or familiarity with the term. Keep pending for the source, language, subject, and release owners.", "Qualified language and subject reviewers": "Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied for Qualified language and subject reviewers. Evidence: M04-I01 (F05), M04-I02 (F06); mark “Not supplied” when absent. Do not invent a person's name, infer authority from job title, or record approval from silence. Escalate to qualified language and subject reviewers.", "Effective date or change trigger": "Effective date or change trigger: Record the supplied controlled revision, effective date, review period, or trigger with its source; otherwise state which temporal value is not supplied. No “Control terminology” source fact supplies it; mark “Not supplied” and request the missing temporal control. Do not reuse a stale value, calculate a date-specific result without a date, or treat receipt date as effective date. Review: the source, language, subject, and release owners.", "Status": "For Status, select a truthful state—draft, open, blocked, pending review, or not supplied—and tie it to the evidence still required. No “Control terminology” source fact supplies it; mark “Not supplied” and request the missing state control. Never mark complete, accepted, verified, distributed, or closed without the corresponding record. Keep pending for the source, language, subject, and release owners." }, "completedExampleRow": { "Term or concept": "“ahorita” — timing commitment/urgency term.", "Source-language term": "The source-language term is “ahorita” (M04-I02, F06); its intended timing remains unresolved.", "Target-language variant": "Not selected — at least two plausible interpretations exist in context; record the variants only after the source owner states intended timing.", "Context, region, or audience": "Not supplied — speaker region, audience, channel, operational consequence, and required precision.", "Approved meaning or rule": "Proposed rule: replace the ambiguous term with an exact date/time/time zone or explicit interval after source-owner confirmation; no meaning is approved here.", "Prohibited ambiguity": "Do not translate “ahorita” automatically as “now,” “soon,” or “later,” and do not create a deadline from context.", "Evidence source or input ID": "M04-I02 (F06) for the ambiguity; M04-I01 (F05) separately documents warranty-term inconsistency.", "Source owner": "Authorized message/process owner who knows the intended timing; identity and decision not supplied.", "Qualified language and subject reviewers": "Qualified regional English–Spanish reviewer plus the operational owner affected by timing; approvals pending.", "Effective date or change trigger": "Not supplied; trigger glossary review when source meaning, region/audience, controlled source, or applicable process changes.", "Status": "Draft — cited evidence recorded; authorized review pending" }, "completedKnownGapRow": { "Term or concept": "Timing term identified; intended commitment unknown.", "Source-language term": "ahorita supplied; controlled source sentence/context not supplied beyond the case fact.", "Target-language variant": "Not supplied — source-owner meaning unresolved.", "Context, region, or audience": "Not supplied — speaker region, recipient, channel, timing consequence, and required precision remain open.", "Approved meaning or rule": "Proposed precision rule; no approval.", "Prohibited ambiguity": "Boundary stated; governing glossary policy not supplied.", "Evidence source or input ID": "M04-I02 (F06); no additional controlled source.", "Source owner": "Not supplied.", "Qualified language and subject reviewers": "Not supplied — roles/decision absent.", "Effective date or change trigger": "No effective date; review trigger pending approval.", "Status": "Blocked — required evidence or authorized decision not supplied" }, "supportingArtifacts": [ { "artifactId": "M04-A02", "artifactTitle": "Terminology-decision log", "criterionIds": [ "M04-EC01" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Turns an ambiguous regional term into a precise source-owner question rather than choosing a convenient translation.", "finalColumns": [ "Entry ID", "Issue or event", "Evidence and source ID", "Risk or impact", "Owner", "Bounded next step", "Review point", "Status" ], "row": { "Entry ID": "M04-A02-M04-EC01-EX01", "Issue or event": "Asks the source owner what the regional term means in this decision", "Evidence and source ID": "Completed fictional learner example. Supplied evidence — M04-I02: The regional timing term ahorita has two plausible interpretations in context. Applied control — Turns an ambiguous regional term into a precise source-owner question rather than choosing a convenient translation. | Source input IDs: M04-I02", "Risk or impact": "Turns an ambiguous regional term into a precise source-owner question rather than choosing a convenient translation. Risk remains bounded by the stated evidence gap and pending authority.", "Owner": "Source owner: Authorized source owner not supplied; clarification pending | Qualified language and subject reviewers: Qualified regional language reviewer and authorized subject/process reviewer", "Bounded next step": "Learner-applied control: Turns an ambiguous regional term into a precise source-owner question rather than choosing a convenient translation. Record the evidence gap, route it to the authorized role, and leave execution and approval pending.", "Review point": "Review only when the named evidence and authorized disposition are available. Current state: Open — source meaning and decision context pending", "Status": "Open — source meaning and decision context pending" }, "status": "normalized" }, { "artifactId": "M04-A01", "artifactTitle": "Controlled glossary", "criterionIds": [ "M04-EC02" ], "exampleType": "new-supporting-row", "rationale": "Shows every required controlled-glossary dimension and makes unavailable variant, owner, and effective date explicit instead of fabricated.", "finalColumns": [ "Term or concept", "Source-language term", "Target-language variant", "Context, region, or audience", "Approved meaning or rule", "Prohibited ambiguity", "Evidence source or input ID", "Source owner", "Qualified language and subject reviewers", "Effective date or change trigger", "Status" ], "row": { "Term or concept": "Warranty coverage terminology", "Source-language term": "Warranty term as used in the controlled source — exact wording not supplied", "Target-language variant": "Not supplied; proposed variant requires qualified review", "Context, region, or audience": "Customer-facing warranty communication; region and channel not supplied", "Approved meaning or rule": "Define covered item, conditions, limitations, exclusions, authority, and required action from the controlled warranty source; no meaning approved here.", "Prohibited ambiguity": "Do not broaden coverage, remove conditions/limitations, or treat inconsistent draft wording as authority.", "Evidence source or input ID": "M04-I01 (F05)", "Source owner": "Authorized warranty/source owner not supplied", "Qualified language and subject reviewers": "Qualified English-Spanish reviewer and authorized warranty/legal/technical reviewer", "Effective date or change trigger": "Effective date not supplied; re-review on controlled-source, product, jurisdiction, or channel change.", "Status": "Draft control entry — variant, owner, date, and approvals pending" }, "status": "normalized" } ], "decisionRule": { "stop": "Stop use of an ambiguous timing term or inconsistent warranty term in material communication without source-owner and qualified review.", "go": "Proceed to glossary review when concept, context, allowed variant, prohibited ambiguity, evidence, owner, date, and trigger are defined.", "escalate": "Escalate warranty/legal meaning to qualified subject plus language reviewers and context ambiguity to the authorized source owner." }, "completionTest": [ "Warranty and “ahorita” are separate controlled entries.", "Context and source-owner decisions are required without dialect hierarchy.", "No approved definition, universal translation, source date, or release is invented." ], "criterionSatisfiability": [ { "criterionId": "M04-EC01", "criterionOrdinal": 1, "criterionText": "Asks the source owner what the regional term means in this decision", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M04-EC02", "criterionOrdinal": 2, "criterionText": "Defines concept, approved variant, context, prohibited ambiguity, owner, and date", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M04-EC03", "criterionOrdinal": 3, "criterionText": "Avoids treating one dialect or literal translation as universally superior", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M04-EC04", "criterionOrdinal": 4, "criterionText": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." } ] } } }, { "module": 5, "title": "Respond to safety-sensitive language", "prompt": "Prepare an empathetic response and technical escalation without normalizing an unassessed condition.", "deliverable": "A bilingual holding-response draft and specialist-handoff starter with the continued-use question preserved and approved immediate safety wording marked not supplied.", "evidenceCriteria": [ "Preserves the heating, odor, installation, timing, and continued-use questions from CB01 without normalizing or diagnosing the condition", "Leaves a prominent placeholder for authorized immediate safety direction and does not issue unsupplied instructions", "States supplied facts, uncertainty, urgency, owner field, and qualified decision requested without claiming a handoff occurred", "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" ], "taskMode": "bounded-case-starter", "providedInputs": [ { "id": "M05-I01", "kind": "case-fact", "sourceFactIds": [ "F09" ], "confidence": "provisional", "record": "A customer reports heating and an unusual odor after installation." }, { "id": "M05-I02", "kind": "case-fact", "sourceFactIds": [ "F10" ], "confidence": "unknown", "record": "No qualified technical assessment supports the proposed normal-heat response." }, { "id": "M05-B01", "kind": "case-brief", "sourceFactIds": [], "sourceRecordIds": [ "CB01" ], "confidence": "mixed", "record": "Use CB01, the full versioned case brief printed once at the start of this packet, as a citable narrative source for details not normalized into F01–F12. Preserve its uncertainty language and do not treat narrative detail as approval, complete operational records, or professional judgment." }, { "id": "M05-S01", "kind": "assignment-scope", "sourceFactIds": [ "F09", "F10" ], "confidence": "instruction", "record": "Build a starter version of “A bilingual holding-response draft and specialist-handoff starter with the continued-use question preserved and approved immediate safety wording marked not supplied.” from the listed case facts. Treat requested structures, controls, questions, calculations, and templates as learner-designed proposals. Where an operational record or result is absent, add a gap entry naming the missing evidence and authorized owner instead of fabricating it." } ], "completionBoundary": "Complete a bounded starter and gap analysis using only CB01, F09, F10, and the assignment-scope record below. Populate supported fields, label every unavailable field “not supplied,” and cite the input ID for each material statement. You may design a proposed template, control, question, or decision rule, but must label it as a learner proposal rather than observed case evidence. Do not contact people, access live systems, run tests, sign records, claim approval, or invent names, dates, quotations, transactions, results, or source documents.", "starterSchema": { "id": "M05-W02", "title": "Respond to safety-sensitive language guided artifact-build sheet", "columns": [ "Component ID", "Requested artifact component", "Evidence criterion to test", "Supplied input IDs", "Supported entry", "Not-supplied gap or learner proposal", "Authorized owner or reviewer", "Status" ], "rows": [ { "id": "M05-A01", "component": "Bilingual holding-response draft", "criterion": "Preserves the heating, odor, installation, timing, and continued-use questions from CB01 without normalizing or diagnosing the condition | Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them | States supplied facts, uncertainty, urgency, owner field, and qualified decision requested without claiming a handoff occurred", "suppliedInputIds": [ "M05-I01", "M05-I02" ] }, { "id": "M05-A02", "component": "Qualified-specialist handoff starter", "criterion": "Leaves a prominent placeholder for authorized immediate safety direction and does not issue unsupplied instructions | States supplied facts, uncertainty, urgency, owner field, and qualified decision requested without claiming a handoff occurred", "suppliedInputIds": [ "M05-I02" ] } ] }, "workbookPlan": { "id": "M05-WP01", "version": "2026.09.01-workbook-plan-2", "contextInputIds": [ "M05-B01", "M05-S01" ], "criterionCatalog": [ { "id": "M05-EC01", "text": "Preserves the heating, odor, installation, timing, and continued-use questions from CB01 without normalizing or diagnosing the condition" }, { "id": "M05-EC02", "text": "Leaves a prominent placeholder for authorized immediate safety direction and does not issue unsupplied instructions" }, { "id": "M05-EC03", "text": "States supplied facts, uncertainty, urgency, owner field, and qualified decision requested without claiming a handoff occurred" }, { "id": "M05-EC04", "text": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them" } ], "artifacts": [ { "id": "M05-A01", "title": "Bilingual holding-response draft", "type": "message", "purpose": "Produce a bounded, reviewable bilingual holding-response draft from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Draft ID", "Audience or purpose", "Supported report", "Source input ID", "Unknowns or questions", "Proposed bilingual holding wording", "Authorized immediate-direction placeholder", "Prohibited diagnosis or instruction", "Technical or safety reviewer", "Language reviewer", "Release status" ], "rowPlan": { "count": 2, "prefix": "05A01R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M05:A01", "criterionIds": [ "M05-EC01", "M05-EC04", "M05-EC03" ], "inputIds": [ "M05-I01", "M05-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M05-I01).", "Every mapped rubric criterion (M05-EC01, M05-EC04) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M05-A02", "title": "Qualified-specialist handoff starter", "type": "record", "purpose": "Produce a bounded, reviewable qualified-specialist handoff starter from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Record ID", "Supported facts", "Source input ID", "Decision or action pending", "Owner or reviewer", "Evidence needed", "Status" ], "rowPlan": { "count": 1, "prefix": "05A02R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M05:A02", "criterionIds": [ "M05-EC02", "M05-EC03" ], "inputIds": [ "M05-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M05-I02).", "Every mapped rubric criterion (M05-EC02, M05-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] } ], "quantityContracts": [ { "artifactId": "M05-A01", "rowCount": 2, "rowPrefix": "05A01R" } ], "workedStarter": { "artifactId": "M05-A01", "criterionId": "M05-EC01", "inputId": "M05-I01", "supportedValue": "A customer reports heating and an unusual odor after installation.", "application": "Translate the supplied condition into bounded draft language while excluding unsupported promises, outcomes, or approvals. Cite M05-I01 (F09) in the row.", "boundary": "This is one evidence-backed starter entry, not a completed bilingual holding-response draft or an operational result." }, "knownGap": { "artifactId": "M05-A02", "criterionId": "M05-EC02", "missingEvidence": "The packet does not supply the complete live records, approvals, or execution results needed to finish the qualified-specialist handoff starter.", "whyItMatters": "Without that evidence, the learner cannot truthfully satisfy M05-EC02 or represent this artifact as complete.", "ownerRole": "Authorized content owner and qualified language or subject reviewer", "boundedNextStep": "Record the missing evidence in M05-A02, name the authorized reviewer, and leave the outcome pending; do not obtain or simulate the live record in this exercise.", "status": "Open — not supplied" }, "decisionPrompt": { "inputId": "M05-I02", "prompt": "What bounded decision can the Authorized content owner and qualified language or subject reviewer make from M05-I02, and what must remain pending until the missing evidence or approval is supplied?" }, "instructionalGuide": { "version": "2026.09.01-academy-workbook-instruction-bank-1", "principalArtifactId": "M05-A01", "prerequisiteCheck": [ "Confirm F09 and F10; preserve the customer’s heating/odor report as provisional and the absence of qualified technical assessment as unknown; do not diagnose or normalize.", "STOP “Respond to safety-sensitive language” when this prerequisite cannot be confirmed: Confirm F09 and F10; preserve the customer’s heating/odor report as provisional and the absence of qualified technical assessment as unknown; do not diagnose or normalize. Record the exact missing or conflicting evidence, keep the artifact blocked, and route it to the authorized source and release owners, together with qualified language and subject reviewers. Do not execute the workflow, make the specialist judgment, record approval, or claim an operational result." ], "operatingSteps": [ "Acknowledge the reported heating and unusual odor empathetically without confirming cause, severity, or normality.", "Preserve installation, timing, continued-use, model/version, environment, and observed-condition questions as placeholders; do not invent answers.", "Insert a prominent placeholder for authorized immediate safety direction rather than issuing unsupplied instructions.", "State that qualified technical assessment is pending and request the authorized technical/safety decision owner.", "Draft both language versions and require back-check by a qualified language reviewer plus subject-matter approval.", "Final-QC facts, uncertainty, urgency, prohibited diagnosis/normalization, reviewer, and unsent/unapproved status." ], "fieldGuidance": { "Draft ID": "Draft ID: Assign one stable identifier that remains unchanged across review, correction, escalation, and closure records. Cite M05-I01 (F09); if insufficient, mark “Not supplied” and name the missing record identity. Do not encode an approval, result, owner identity, or live-system value inside the identifier. Review: the source, language, subject, and release owners.", "Audience or purpose": "Identify the affected customer or operator, the product context, and the limited purpose of the holding response: acknowledge the reported heating and odor while qualified direction is obtained. M05-I01 (F09) supplies the report but not recipient identity, channel, accessibility need, or product version; mark those items “Not supplied.” Do not turn the holding response into diagnosis, reassurance, shutdown, repair, or continued-use guidance. Keep it pending for authorized reviewers.", "Supported report": "Transcribe the smallest decision-relevant fact supported by the cited module input and preserve its supplied confidence or uncertainty for Supported report. Evidence: M05-I01 (F09), M05-I02 (F10); mark “Not supplied” when absent. Do not convert a report, allegation, estimate, or provisional statement into a verified fact. Escalate to the source, language, subject, and release owners.", "Source input ID": "Source input ID: List the exact module input ID beside every material statement, adding its fact ID when present. Cite M05-I01 (F09), M05-I02 (F10); if insufficient, mark “Not supplied” and name the missing citation trace. Do not cite the case brief as approval or cite an input that does not support the statement. Review: the source, language, subject, and release owners.", "Unknowns or questions": "For Unknowns or questions, state the exact absent record, decision, method, value, or authority; explain why it matters and the bounded next request. No “Respond to safety-sensitive language” source fact supplies it; mark “Not supplied” and request the missing gap discipline. Never hide the gap in narrative, fill it with a placeholder value, or imply the request was answered. Keep pending for the source, language, subject, and release owners.", "Proposed bilingual holding wording": "Draft a short English and Spanish acknowledgment that repeats only the reported condition, preserves uncertainty, and states that qualified direction is pending for Proposed bilingual holding wording. Evidence: M05-I02 (F10); mark “Not supplied” when absent. Do not diagnose the condition, normalize it, or add operating instructions that the source evidence does not support. Escalate to qualified language and subject reviewers.", "Authorized immediate-direction placeholder": "Authorized immediate-direction placeholder: Leave a visibly bracketed direction slot for the qualified technical or safety reviewer and identify who may release it. No “Respond to safety-sensitive language” source fact supplies it; mark “Not supplied” and request the missing qualified-direction placeholder. Do not write diagnostic, shutdown, repair, or continue-use instructions on the reviewer's behalf. Review: the source, language, subject, and release owners.", "Prohibited diagnosis or instruction": "For Prohibited diagnosis or instruction, state the precise action, inference, proxy, data use, or claim that is allowed or prohibited and pair any refusal with a safe authorized alternative. Cite M05-I01 (F09), M05-I02 (F10); if insufficient, mark “Not supplied” and name the missing safety boundary. Never write a vague warning that leaves the learner unable to decide what to stop or what is safe. Keep pending for the source, language, subject, and release owners.", "Technical or safety reviewer": "Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied for Technical or safety reviewer. Evidence: M05-I01 (F09), M05-I02 (F10); mark “Not supplied” when absent. Do not invent a person's name, infer authority from job title, or record approval from silence. Escalate to the authorized technical or safety owner.", "Language reviewer": "Language reviewer: Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied. No “Respond to safety-sensitive language” source fact supplies it; mark “Not supplied” and request the missing decision authority. Do not invent a person's name, infer authority from job title, or record approval from silence. Review: qualified language and subject reviewers.", "Release status": "For Release status, select a truthful state—draft, open, blocked, pending review, or not supplied—and tie it to the evidence still required. No “Respond to safety-sensitive language” source fact supplies it; mark “Not supplied” and request the missing state control. Never mark complete, accepted, verified, distributed, or closed without the corresponding record. Keep pending for the source, language, subject, and release owners." }, "completedExampleRow": { "Draft ID": "M05-A01-EX-01", "Audience or purpose": "Customer-facing holding response acknowledging a reported heating/odor condition while qualified technical direction is obtained; customer/channel/accessibility need not supplied.", "Supported report": "Customer reports heating and an unusual odor after installation (M05-I01, F09); preserve as reported, not diagnosed.", "Source input ID": "M05-I01 (F09); M05-I02 (F10)", "Unknowns or questions": "Product/installation identity, timing, severity, current condition/use, environment, injuries/damage, troubleshooting already attempted, and qualified technical assessment are not supplied.", "Proposed bilingual holding wording": "Learner draft for review — EN: “Thank you for reporting heating and an unusual odor after installation. We have not yet received a qualified technical assessment, so we cannot characterize the condition or provide operating instructions. An authorized technical or safety reviewer must provide the next direction.” ES: “Gracias por informar calentamiento y un olor inusual después de la instalación. Aún no contamos con una evaluación técnica calificada, por lo que no podemos caracterizar la condición ni dar instrucciones de operación. Un revisor técnico o de seguridad autorizado debe indicar el siguiente paso.” Not sent.", "Authorized immediate-direction placeholder": "[Insert only the exact direction approved by the authorized technical/safety reviewer, with reviewer, date/version, affected product, and release owner. Not supplied.]", "Prohibited diagnosis or instruction": "Do not call the heat normal, diagnose a cause, direct continued use/shutdown/repair, minimize risk, or state that review occurred; M05-I02 (F10) says no qualified assessment supports the normal-heat response.", "Technical or safety reviewer": "the authorized technical/safety or engineering reviewer, with the designated release owner; assignment or decision remains pending unless evidenced.", "Language reviewer": "the authorized source owner plus qualified language and subject reviewers; assignment or decision remains pending unless evidenced.", "Release status": "Draft only — technical/safety, qualified language, and release-owner reviews pending." }, "completedKnownGapRow": { "Draft ID": "M05-A01-GAP-01", "Audience or purpose": "Purpose defined; recipient verification, channel, and accessibility need not supplied.", "Supported report": "M05-I01 (F09) only; no diagnosis or outcome evidence.", "Source input ID": "M05-I02 (F10); M05-I01 (F09)", "Unknowns or questions": "All product, severity, context, harm, and assessment details remain open.", "Proposed bilingual holding wording": "Draft above; no approval, release, or send record.", "Authorized immediate-direction placeholder": "Not supplied — qualified direction and release authorization intentionally blank.", "Prohibited diagnosis or instruction": "Boundary required; approved emergency/safety protocol not supplied.", "Technical or safety reviewer": "the authorized technical/safety or engineering reviewer, with the designated release owner; assignment or decision is not supplied.", "Language reviewer": "the authorized source owner plus qualified language and subject reviewers; assignment or decision is not supplied.", "Release status": "Blocked — qualified technical/safety and language decisions absent." }, "supportingArtifacts": [ { "artifactId": "M05-A02", "artifactTitle": "Qualified-specialist handoff starter", "criterionIds": [ "M05-EC02" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Uses a prominent, unmistakable placeholder and explicitly prohibits filling it with unsupplied safety instructions.", "finalColumns": [ "Record ID", "Supported facts", "Source input ID", "Decision or action pending", "Owner or reviewer", "Evidence needed", "Status" ], "row": { "Record ID": "M05-A02-M05-EC02-EX01", "Supported facts": "Completed fictional learner example. Supplied evidence — M05-I02: No qualified technical assessment supports the proposed normal-heat response. Applied control — Uses a prominent, unmistakable placeholder and explicitly prohibits filling it with unsupplied safety instructions.", "Source input ID": "M05-I02", "Decision or action pending": "Leaves a prominent placeholder for authorized immediate safety direction and does not issue unsupplied instructions. Learner-applied control: Uses a prominent, unmistakable placeholder and explicitly prohibits filling it with unsupplied safety instructions. Record the evidence gap, route it to the authorized role, and leave execution and approval pending.", "Owner or reviewer": "Technical or safety reviewer: Authorized technical/safety reviewer not supplied | Language reviewer: Qualified English-Spanish reviewer not supplied", "Evidence needed": "Audience or purpose: Customer holding response pending qualified technical/safety direction | Unknowns or questions: Product/configuration, installation, severity, timing, environment, current condition, injuries/damage, and authorized response procedure are not supplied. | Technical or safety reviewer: Authorized technical/safety reviewer not supplied | Language reviewer: Qualified English-Spanish reviewer not supplied | Release status: Blocked — immediate direction and both reviews pending", "Status": "Blocked — immediate direction and both reviews pending" }, "status": "normalized" }, { "artifactId": "M05-A01", "artifactTitle": "Bilingual holding-response draft", "criterionIds": [ "M05-EC03" ], "exampleType": "new-supporting-row", "rationale": "Records facts, uncertainty, urgency, owner field, and exact decision request while avoiding a false claim that escalation succeeded.", "finalColumns": [ "Draft ID", "Audience or purpose", "Supported report", "Source input ID", "Unknowns or questions", "Proposed bilingual holding wording", "Authorized immediate-direction placeholder", "Prohibited diagnosis or instruction", "Technical or safety reviewer", "Language reviewer", "Release status" ], "row": { "Draft ID": "SAFETY-ESCALATION-REQUEST-01", "Audience or purpose": "Internal urgent review request plus customer-safe acknowledgment", "Supported report": "Heating and unusual odor reported after installation; no qualified technical assessment supports the proposed normal-heat response.", "Source input ID": "M05-I01 (F09); M05-I02 (F10)", "Unknowns or questions": "Cause, severity, affected scope, safe interim direction, required reporting, and response deadline are unknown.", "Proposed bilingual holding wording": "State only the received report and uncertainty; tell the customer qualified guidance is being requested, without saying a handoff or response has occurred.", "Authorized immediate-direction placeholder": "[QUALIFIED DECISION REQUESTED: authorized immediate direction and next-contact plan — not supplied]", "Prohibited diagnosis or instruction": "No normal/safe assertion, root-cause claim, repair/use direction, closure, or completed-handoff statement.", "Technical or safety reviewer": "Urgent owner field: authorized technical/safety reviewer; name and response not supplied", "Language reviewer": "Qualified language reviewer required before bilingual release; review not supplied", "Release status": "Urgent pending — facts recorded, qualified decision and handoff evidence absent" }, "status": "normalized" } ], "decisionRule": { "stop": "Stop release if wording normalizes, diagnoses, promises safety, or gives unsupplied immediate-use instructions.", "go": "Proceed only to qualified review when facts, uncertainty, urgency, placeholders, prohibited claims, and dual reviewer roles are explicit.", "escalate": "Escalate immediately to the authorized technical/safety owner and require qualified language review before bilingual release." }, "completionTest": [ "Heating/odor report and absent assessment retain their supplied confidence.", "Immediate safety direction remains a visible placeholder.", "No diagnosis, instruction, handoff, approval, send, or outcome is invented." ], "criterionSatisfiability": [ { "criterionId": "M05-EC01", "criterionOrdinal": 1, "criterionText": "Preserves the heating, odor, installation, timing, and continued-use questions from CB01 without normalizing or diagnosing the condition", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M05-EC02", "criterionOrdinal": 2, "criterionText": "Leaves a prominent placeholder for authorized immediate safety direction and does not issue unsupplied instructions", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M05-EC03", "criterionOrdinal": 3, "criterionText": "States supplied facts, uncertainty, urgency, owner field, and qualified decision requested without claiming a handoff occurred", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M05-EC04", "criterionOrdinal": 4, "criterionText": "Cites the supplied input IDs for material statements and marks omitted operational records or results “not supplied” rather than fabricating them", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." } ] } } }, { "module": 6, "title": "Present and hand off", "prompt": "Repair the bilingual presentation and define review requirements for high-risk content.", "deliverable": "A six-slide accessible briefing outline, source-and-gap index, and reviewer-signoff matrix with unknown chart units and source period left visibly pending.", "evidenceCriteria": [ "Adds placeholders and evidence requests for chart units, source period, readable labels, and text alternative without fabricating data", "Protects the supplied numbers, conditions, authority, risks, and limitations across languages", "Routes legal, warranty, safety, and technical content to qualified reviewers without recording approval that did not occur" ], "taskMode": "bounded-case-starter", "providedInputs": [ { "id": "M06-I01", "kind": "case-fact", "sourceFactIds": [ "F08" ], "confidence": "conflicting", "record": "The transcript says legal review is pending while the summary says approval occurred." }, { "id": "M06-I02", "kind": "case-fact", "sourceFactIds": [ "F11" ], "confidence": "confirmed", "record": "The presentation chart lacks units, source period, and accessible alternative text." }, { "id": "M06-I03", "kind": "case-fact", "sourceFactIds": [ "F12" ], "confidence": "provisional", "record": "Leadership proposes that bilingual ability alone authorizes final translation approval." }, { "id": "M06-B01", "kind": "case-brief", "sourceFactIds": [], "sourceRecordIds": [ "CB01" ], "confidence": "mixed", "record": "Use CB01, the full versioned case brief printed once at the start of this packet, as a citable narrative source for details not normalized into F01–F12. Preserve its uncertainty language and do not treat narrative detail as approval, complete operational records, or professional judgment." }, { "id": "M06-S01", "kind": "assignment-scope", "sourceFactIds": [ "F08", "F11", "F12" ], "confidence": "instruction", "record": "Build a starter version of “A six-slide accessible briefing outline, source-and-gap index, and reviewer-signoff matrix with unknown chart units and source period left visibly pending.” from the listed case facts. Treat requested structures, controls, questions, calculations, and templates as learner-designed proposals. Where an operational record or result is absent, add a gap entry naming the missing evidence and authorized owner instead of fabricating it." } ], "completionBoundary": "Complete a bounded starter and gap analysis using only CB01, F08, F11, F12, and the assignment-scope record below. Populate supported fields, label every unavailable field “not supplied,” and cite the input ID for each material statement. You may design a proposed template, control, question, or decision rule, but must label it as a learner proposal rather than observed case evidence. Do not contact people, access live systems, run tests, sign records, claim approval, or invent names, dates, quotations, transactions, results, or source documents.", "starterSchema": { "id": "M06-W02", "title": "Present and hand off guided artifact-build sheet", "columns": [ "Component ID", "Requested artifact component", "Evidence criterion to test", "Supplied input IDs", "Supported entry", "Not-supplied gap or learner proposal", "Authorized owner or reviewer", "Status" ], "rows": [ { "id": "M06-A01", "component": "Six-slide accessible briefing outline", "criterion": "Adds placeholders and evidence requests for chart units, source period, readable labels, and text alternative without fabricating data | Protects the supplied numbers, conditions, authority, risks, and limitations across languages", "suppliedInputIds": [ "M06-I02", "M06-I01", "M06-I03" ] }, { "id": "M06-A02", "component": "Source-and-gap index", "criterion": "Adds placeholders and evidence requests for chart units, source period, readable labels, and text alternative without fabricating data | Protects the supplied numbers, conditions, authority, risks, and limitations across languages", "suppliedInputIds": [ "M06-I02" ] }, { "id": "M06-A03", "component": "Reviewer-signoff matrix", "criterion": "Routes legal, warranty, safety, and technical content to qualified reviewers without recording approval that did not occur", "suppliedInputIds": [ "M06-I01", "M06-I03" ] } ] }, "workbookPlan": { "id": "M06-WP01", "version": "2026.09.01-workbook-plan-2", "contextInputIds": [ "M06-B01", "M06-S01" ], "criterionCatalog": [ { "id": "M06-EC01", "text": "Adds placeholders and evidence requests for chart units, source period, readable labels, and text alternative without fabricating data" }, { "id": "M06-EC02", "text": "Protects the supplied numbers, conditions, authority, risks, and limitations across languages" }, { "id": "M06-EC03", "text": "Routes legal, warranty, safety, and technical content to qualified reviewers without recording approval that did not occur" } ], "artifacts": [ { "id": "M06-A01", "title": "Six-slide accessible briefing outline", "type": "outline", "purpose": "Produce a bounded, reviewable six-slide accessible briefing outline from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Slide", "Purpose", "Supported content", "Source input ID", "Protected numbers, conditions, or authority", "Accessibility requirement", "Language-equivalence check", "Subject-review gate", "Evidence gap", "Reviewer or signoff status" ], "rowPlan": { "count": 6, "prefix": "SLIDE", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M06:A01", "criterionIds": [ "M06-EC01", "M06-EC02" ], "inputIds": [ "M06-I02", "M06-I01", "M06-I03" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M06-I02).", "Every mapped rubric criterion (M06-EC01) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M06-A02", "title": "Source-and-gap index", "type": "index", "purpose": "Produce a bounded, reviewable source-and-gap index from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Item", "Source or location", "Version or date", "Owner", "Access or review status", "Gap" ], "rowPlan": { "count": 2, "prefix": "06A02R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M06:A02", "criterionIds": [ "M06-EC01", "M06-EC02" ], "inputIds": [ "M06-I02" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M06-I02).", "Every mapped rubric criterion (M06-EC01, M06-EC02) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] }, { "id": "M06-A03", "title": "Reviewer-signoff matrix", "type": "matrix", "purpose": "Produce a bounded, reviewable reviewer-signoff matrix from cited packet evidence while exposing unsupported fields and required approvals.", "instructions": "Use only the scoped case-fact inputs below. Cite an input ID for each supported statement; label proposed structures “learner proposal” and unavailable evidence “not supplied.”", "columns": [ "Item ID", "Supported evidence", "Source input ID", "Criterion or required state", "Gap or learner proposal", "Owner or reviewer", "Status" ], "rowPlan": { "count": 2, "prefix": "06A03R", "blankState": "Not supplied / learner to complete" }, "reviewedMappingId": "english-spanish-professional-communication:M06:A03", "criterionIds": [ "M06-EC03" ], "inputIds": [ "M06-I01", "M06-I03" ], "completionChecks": [ "Every supported entry identifies and cites at least one applicable scoped case-fact input (M06-I01, M06-I03).", "Every mapped rubric criterion (M06-EC03) is addressed in the artifact or a named evidence gap.", "Unsupported fields remain “not supplied” or are explicitly labeled as a learner proposal.", "The Authorized content owner and qualified language or subject reviewer is named for decisions or review; no approval or execution is implied." ] } ], "quantityContracts": [ { "artifactId": "M06-A01", "rowCount": 6, "rowPrefix": "SLIDE" }, { "artifactId": "M06-A02", "rowCount": 2, "rowPrefix": "06A02R" }, { "artifactId": "M06-A03", "rowCount": 2, "rowPrefix": "06A03R" } ], "workedStarter": { "artifactId": "M06-A01", "criterionId": "M06-EC01", "inputId": "M06-I02", "supportedValue": "The presentation chart lacks units, source period, and accessible alternative text.", "application": "Place the supplied condition in the relevant section and add its source, limitation, and reviewer requirement. Cite M06-I02 (F11) in the row.", "boundary": "This is one evidence-backed starter entry, not a completed six-slide accessible briefing outline or an operational result." }, "knownGap": { "artifactId": "M06-A01", "criterionId": "M06-EC01", "missingEvidence": "The packet does not supply the complete live records, approvals, or execution results needed to finish the six-slide accessible briefing outline.", "whyItMatters": "Without that evidence, the learner cannot truthfully satisfy M06-EC01 or represent this artifact as complete.", "ownerRole": "Authorized content owner and qualified language or subject reviewer", "boundedNextStep": "Record the missing evidence in M06-A01, name the authorized reviewer, and leave the outcome pending; do not obtain or simulate the live record in this exercise.", "status": "Open — not supplied" }, "decisionPrompt": { "inputId": "M06-I01", "prompt": "What bounded decision can the Authorized content owner and qualified language or subject reviewer make from M06-I01, and what must remain pending until the missing evidence or approval is supplied?" }, "instructionalGuide": { "version": "2026.09.01-academy-workbook-instruction-bank-1", "principalArtifactId": "M06-A01", "prerequisiteCheck": [ "Confirm F08, F11, and F12; preserve pending legal review, missing chart units/source period/text alternative, and the provisional claim that bilingual ability alone authorizes final translation approval.", "STOP “Present and hand off” when this prerequisite cannot be confirmed: Confirm F08, F11, and F12; preserve pending legal review, missing chart units/source period/text alternative, and the provisional claim that bilingual ability alone authorizes final translation approval. Record the exact missing or conflicting evidence, keep the artifact blocked, and route it to the authorized source and release owners, together with qualified language and subject reviewers. Do not execute the workflow, make the specialist judgment, record approval, or claim an operational result." ], "operatingSteps": [ "Create exactly six slide rows with a clear purpose and cited content or evidence request.", "Add chart placeholders for units, source period, readable labels, and a text alternative; do not fabricate data.", "Preserve legal-review status as pending unless an authorized source proves approval.", "Define cross-language checks for numbers, conditions, authority, risks, limitations, warranty, safety, legal, and technical meaning.", "Require qualified language review plus subject review for legal, warranty, safety, and technical content; bilingual ability alone is insufficient.", "Add source/gap indexing and reviewer-signoff fields while keeping every approval pending.", "Final-QC six-row count, sources, accessibility, language equivalence, specialist gates, and no presentation delivery or approval claim." ], "fieldGuidance": { "Slide": "Slide: Assign one stable identifier that remains unchanged across review, correction, escalation, and closure records. No “Present and hand off” source fact supplies it; mark “Not supplied” and request the missing record identity. Do not encode an approval, result, owner identity, or live-system value inside the identifier. Review: the source, language, subject, and release owners.", "Purpose": "For each slide, state the intended audience decision, the one takeaway the slide must communicate, and the action or review it requests. Connect that purpose to a supplied issue—legal-status conflict M06-I01 (F08), inaccessible chart M06-I02 (F11), or proposed translation authority M06-I03 (F12). If audience or decision is absent, mark it “Not supplied.” Do not use decorative or generic purposes or imply delivery or approval. Keep pending for the briefing owner.", "Supported content": "Transcribe the smallest decision-relevant fact supported by the cited module input and preserve its supplied confidence or uncertainty for Supported content. Evidence: M06-I02 (F11), M06-I01 (F08), M06-I03 (F12); mark “Not supplied” when absent. Do not convert a report, allegation, estimate, or provisional statement into a verified fact. Escalate to the source, language, subject, and release owners.", "Source input ID": "Source input ID: List the exact module input ID beside every material statement, adding its fact ID when present. Cite M06-I02 (F11), M06-I01 (F08), M06-I03 (F12); if insufficient, mark “Not supplied” and name the missing citation trace. Do not cite the case brief as approval or cite an input that does not support the statement. Review: the source, language, subject, and release owners.", "Protected numbers, conditions, or authority": "For Protected numbers, conditions, or authority, list each number, unit, time period, condition, and approval state that must survive the slide and language handoff unchanged. Cite M06-I01 (F08), M06-I03 (F12); if insufficient, mark “Not supplied” and name the missing protected presentation content. Never supply a missing unit, reporting period, approval, or translation authority from context. Keep pending for the source, language, subject, and release owners.", "Accessibility requirement": "State the required accessible format or accommodation, including the content element it applies to and the evidence needed to verify it for Accessibility requirement. Evidence: M06-I02 (F11), M06-I01 (F08); mark “Not supplied” when absent. Do not treat visual polish, bilingual text, or a chart caption as proof that the material is accessible. Escalate to the authorized technical or safety owner.", "Language-equivalence check": "Compare the English and Spanish slide versions element by element: numbers and units, dates and conditions, uncertainty, risk and limitation wording, legal status, required action, and authority. Record “match,” the exact difference, or “Not supplied” for each element, plus the correction owner and review state. M06-I03 (F12) does not authorize signoff. Do not record equivalence from bilingual ability alone. Review: qualified language and subject reviewers must assess material differences.", "Subject-review gate": "For Subject-review gate, write a stop/go/escalate rule with its prerequisite, authorized decision role, evidence gate, and pending outcome. Cite M06-I01 (F08), M06-I03 (F12); if insufficient, mark “Not supplied” and name the missing decision gate. Never execute the control, commit funds, release work, or claim a decision occurred in this exercise. Keep pending for the source, language, subject, and release owners.", "Evidence gap": "State the exact absent record, decision, method, value, or authority; explain why it matters and the bounded next request for Evidence gap. Evidence: M06-I02 (F11); mark “Not supplied” when absent. Do not hide the gap in narrative, fill it with a placeholder value, or imply the request was answered. Escalate to the source, language, subject, and release owners.", "Reviewer or signoff status": "Reviewer or signoff status: Name the authorized role that must review or decide, then show the decision as pending unless an authorized record is supplied. Cite M06-I01 (F08), M06-I03 (F12); if insufficient, mark “Not supplied” and name the missing decision authority. Do not invent a person's name, infer authority from job title, or record approval from silence. Review: the source, language, subject, and release owners." }, "completedExampleRow": { "Slide": "Slide 1 — evidence status, unresolved conflicts, and review boundary.", "Purpose": "Accessible bilingual briefing that distinguishes supported content, unresolved evidence, and pending review/authority.", "Supported content": "Legal review is pending despite summary saying approval occurred (M06-I01, F08); chart lacks units, source period, and accessible alternative text (M06-I02, F11); bilingual ability alone is proposed as release authority (M06-I03, F12).", "Source input ID": "M06-I02 (F11); M06-I01 (F08); M06-I03 (F12)", "Protected numbers, conditions, or authority": "Preserve every chart number only with its unit/source period; state legal review as pending; state translation approval as requiring qualified language, subject, and release-owner authority.", "Accessibility requirement": "Add chart units, source period, concise text alternative, logical heading/reading order, sufficient contrast, and audience-requested format; verification evidence is not supplied.", "Language-equivalence check": "Pending — compare numbers, units, periods, conditions, uncertainty, legal status, and authority across both language versions; no back-check result supplied.", "Subject-review gate": "Do not release until the legal/source owner confirms status, chart owner supplies units/period, accessibility reviewer checks alternatives, and qualified language/subject reviewers approve meaning.", "Evidence gap": "Legal approval record, chart units/source period/source data/text alternative, audience accessibility need, qualified reviewer decisions, and release record are not supplied.", "Reviewer or signoff status": "All reviews pending; bilingual ability alone does not constitute signoff." }, "completedKnownGapRow": { "Slide": "Slide 1 — planned, but not release-ready because controlled content and review evidence are missing.", "Purpose": "Briefing purpose proposed; audience, decision, and channel not supplied.", "Supported content": "Three conflicts/gaps supplied; authoritative resolutions absent.", "Source input ID": "M06-I03 (F12); M06-I01 (F08); M06-I02 (F11)", "Protected numbers, conditions, or authority": "Not supplied — controlled values, units, period, conditions, and approval evidence.", "Accessibility requirement": "Not met — units, period, text alternative, audience need, and verification missing.", "Language-equivalence check": "Not performed; no approved paired versions or qualified review.", "Subject-review gate": "Not met — legal, chart/source, accessibility, language, subject, and release decisions missing.", "Evidence gap": "All named evidence remains open.", "Reviewer or signoff status": "Blocked; no signoff or release supplied." }, "supportingArtifacts": [ { "artifactId": "M06-A01", "artifactTitle": "Six-slide accessible briefing outline", "criterionIds": [ "M06-EC02" ], "exampleType": "new-supporting-row", "rationale": "Creates a concrete bilingual preservation checklist and refuses to let attractive slides erase conditions, authority limits, or missing chart evidence.", "finalColumns": [ "Slide", "Purpose", "Supported content", "Source input ID", "Protected numbers, conditions, or authority", "Accessibility requirement", "Language-equivalence check", "Subject-review gate", "Evidence gap", "Reviewer or signoff status" ], "row": { "Slide": "4 — Controlled facts and limitations", "Purpose": "Keep numbers, conditions, authority, risks, and limitations equivalent in both language versions.", "Supported content": "Expected shipment is within fifteen business days after final artwork approval; taxes and freight are excluded; legal review is pending; chart units/source period/alternative text are missing.", "Source input ID": "M06-I01 (F08); M06-I02 (F11); M06-B01 (CB01 narrative for shipment and price conditions)", "Protected numbers, conditions, or authority": "Do not change fifteen business days, final-artwork-approval trigger, taxes/freight exclusions, or pending legal authority; do not add unsupported chart values.", "Accessibility requirement": "Add chart units, source period, and a meaningful text alternative before release; evidence not supplied.", "Language-equivalence check": "Qualified reviewer compares numbers, triggers, exclusions, authority, risk, and limitations side by side; result not supplied.", "Subject-review gate": "Authorized fulfillment/commercial/legal subject owners confirm content; bilingual ability alone is not signoff authority.", "Evidence gap": "Controlled chart source, units, source period, legal approval, and review records are not supplied.", "Reviewer or signoff status": "Pending — no subject, language, accessibility, or release signoff claimed" }, "status": "normalized" }, { "artifactId": "M06-A03", "artifactTitle": "Reviewer-signoff matrix", "criterionIds": [ "M06-EC03" ], "exampleType": "existing-explicit-route-completed-row", "rationale": "Makes reviewer authority granular and prevents language expertise from being misrepresented as legal, safety, warranty, or technical approval.", "finalColumns": [ "Item ID", "Supported evidence", "Source input ID", "Criterion or required state", "Gap or learner proposal", "Owner or reviewer", "Status" ], "row": { "Item ID": "M06-A03-M06-EC03-EX01", "Supported evidence": "Completed fictional learner example. Supplied evidence — M06-I01: The transcript says legal review is pending while the summary says approval occurred. | M06-I03: Leadership proposes that bilingual ability alone authorizes final translation approval. Applied control — Makes reviewer authority granular and prevents language expertise from being misrepresented as legal, safety, warranty, or technical approval.", "Source input ID": "M06-I01; M06-I03", "Criterion or required state": "Routes legal, warranty, safety, and technical content to qualified reviewers without recording approval that did not occur", "Gap or learner proposal": "Supported content: Legal review is pending while a summary says approval occurred; bilingual ability alone was proposed as final translation authority. | Protected numbers, conditions, or authority: Keep legal status pending unless an authorized record proves approval; do not grant subject authority based only on bilingual ability. | Accessibility requirement: Accessible handoff format and alternative-text review required; exact approved standard not supplied. | Subject-review gate: Legal content → authorized legal reviewer; warranty → warranty/legal/technical owner; safety → technical/safety owner; technical claims → qualified technical owner; all approvals not supplied…", "Owner or reviewer": "Protected numbers, conditions, or authority: Keep legal status pending unless an authorized record proves approval; do not grant subject authority based only on bilingual ability. | Reviewer or signoff status: Handoff matrix proposed — no review or signoff recorded", "Status": "Handoff matrix proposed — no review or signoff recorded" }, "status": "normalized" } ], "decisionRule": { "stop": "Stop presentation release when chart evidence/accessibility is incomplete, legal status conflicts, or high-risk content lacks both language and subject review.", "go": "Proceed to six-slide review when each slide has purpose, cited content, accessibility note, reviewer, and pending status.", "escalate": "Escalate legal, warranty, safety, technical, data, and accessibility decisions to qualified subject owners alongside language review." }, "completionTest": [ "Exactly six slide rows exist.", "F08/F11/F12 boundaries, accessibility requests, and dual-review authority are explicit.", "No chart data, legal approval, translation authorization, signoff, publication, or delivery is invented." ], "criterionSatisfiability": [ { "criterionId": "M06-EC01", "criterionOrdinal": 1, "criterionText": "Adds placeholders and evidence requests for chart units, source period, readable labels, and text alternative without fabricating data", "currentSatisfiable": true, "afterProposedRepairsSatisfiable": true, "finding": "The criterion is teachable through the bounded instructions and artifact set, but operational evidence, execution, specialist judgment, and reviewer acceptance remain pending. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M06-EC02", "criterionOrdinal": 2, "criterionText": "Protects the supplied numbers, conditions, authority, risks, and limitations across languages", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." }, { "criterionId": "M06-EC03", "criterionOrdinal": 3, "criterionText": "Routes legal, warranty, safety, and technical content to qualified reviewers without recording approval that did not occur", "currentSatisfiable": false, "afterProposedRepairsSatisfiable": true, "finding": "The current canonical principal-artifact route or schema cannot visibly satisfy this criterion without the listed fact-routing and/or artifact-spec repair; the learner must record the gap rather than claim completion. Post-repair resolution: Resolved through module-complete input routing, the final task-specific artifact schema and quantity, ordered operating steps, and exact evidence-backed/gap rows; execution and reviewer acceptance remain pending." } ] } } } ], "ambiguities": [ { "issue": "Ahorita is valid regional language but does not specify a reliable operational deadline in this context.", "judgmentRequired": "Ask the source owner for the intended time and record a precise action without judging the dialect.", "doNotAssume": "Do not select a dictionary meaning or rank one regional variety as more professional." }, { "issue": "The customer's wording may indicate a safety issue, ordinary operating heat, installation error, or another condition.", "judgmentRequired": "Preserve the report and use approved safety direction while qualified specialists assess the product.", "doNotAssume": "Do not reassure, diagnose, assign fault, or instruct continued use without authority." } ], "debrief": { "principle": "There is no single universal translation for every audience or region. Strong bilingual work preserves the approved decision, makes ambiguity visible, and escalates specialist meaning.", "moduleGuides": [ { "module": 1, "reasoning": "Communication risk depends on purpose and consequence. The brief should identify which meanings cannot change and who has authority to approve them before drafting begins.", "strongEvidence": [ "Meaning-protection checklist", "Audience and reviewer classification" ] }, { "module": 2, "reasoning": "The improved email need not mirror word count, but conditions and exclusions must remain explicit. A back-check should focus on decisions, numbers, dates, and authority.", "strongEvidence": [ "Paired source and target messages", "Material-meaning back-check" ] }, { "module": 3, "reasoning": "A summary should correct the operational record while preserving the underlying transcript. Pending review cannot become approval through translation or condensation.", "strongEvidence": [ "Source-linked correction", "Attendee confirmation and action ownership" ] }, { "module": 4, "reasoning": "Controlled terminology accepts legitimate variants while choosing one meaning for a defined business context. Source-owner clarification is stronger than guessing from dialect stereotypes.", "strongEvidence": [ "Contextual glossary record", "Authorized terminology decision" ] }, { "module": 5, "reasoning": "The response should be empathetic and precise about uncertainty. It must retain the customer's actual observations and route safety questions without adding reassurance or diagnosis.", "strongEvidence": [ "Meaning-preserving holding response", "Qualified technical escalation packet" ] }, { "module": 6, "reasoning": "Accessible presentation quality includes data meaning, not just translated labels. Review authority should follow subject competence rather than bilingual fluency alone.", "strongEvidence": [ "Source and text-alternative index", "Risk-based reviewer signoff" ] } ], "specialistEscalations": [ { "trigger": "Legal agreement, warranty, regulated notice, certified translation, safety, engineering, or customer-rights content", "specialist": "Appropriately qualified legal translator or interpreter and authorized legal, technical, safety, or regulatory owner", "boundary": "Bilingual ability alone does not establish specialist competence, certification, or approval authority." }, { "trigger": "Immediate customer safety concern, unclear continued-use direction, or possible product incident", "specialist": "Approved emergency or product-safety pathway and qualified engineering, quality, or regulatory responders", "boundary": "The communicator preserves meaning and urgency but does not diagnose or authorize use." } ] }, "caseBriefId": "CB01" }