School 02 · Foundry Academy

Revenue & Customer Operations School

Turn scattered sales and service activity into an accountable operating system.

Compare the tracks

What this school builds

Capability that
stays with the team.

  • Operate a clean CRM and visible pipeline
  • Run ethical outbound and follow-up workflows
  • Deliver consistent customer care and campaign operations

01 Learning tracks

Choose by
responsibility.

Each track includes a free foundation and an applied pilot pathway.

01

CRM operator, sales coordinator, or revenue-operations assistant

CRM Operations

Open track →02

Sales development representative or founder-led sales operator

Sales Development

Open track →03

Customer-service or support professional

Customer-Service Certification

Open track →04

Marketing coordinator or campaign operator

Marketing Operations

Open track →
Professionals collaborating during Revenue & Customer Operations School training
Learn the standard. Practice the work.
Business operator applying Revenue & Customer Operations School skills in a practical setting
Leave with evidence you can inspect.

02 A practical sequence

Understand.
Practice. Prove.

  1. Free foundationRead the starter lesson and use the diagnostic.
  2. Guided practiceApply templates to realistic work and receive feedback.
  3. CapstoneProduce a decision-ready artifact and explain the choices behind it.
  4. Next roleBuild an individual development plan or team operating standard.

Train an individual or a team

Put the standard
inside the operation.

Pilot cohorts can be adapted to a company’s systems while preserving the assessment and review standard.

Explore team training