02 · Compare the artifacts
Supported work. Visible uncertainty.
This is a fictional, sanitized training case. It contains no real personal, customer, supplier, financial, or confidential data and does not provide legal, accounting, engineering, investment, or regulatory advice.
MesaLift predictive-maintenance venture
MesaLift is a fictional Utah founder project exploring a retrofit sensor and monthly monitoring service for independent automotive repair shops. The founder believes unexpected lift downtime is costly, but the current evidence is mixed. Nine shop managers were interviewed using a common question guide. Six recalled at least one lift-related interruption during the prior year, three described downtime as routine maintenance rather than an urgent business problem, and only two shared redacted maintenance logs. One five-bay shop signed a nonbinding letter to consider a paid pilot after a qualified safety review; another wants a free trial but refuses to install unproven hardware. The founder estimates a $149 monthly subscription and a $420 installation charge. A preliminary supplier email quotes $118 per sensor at 100 units, excluding enclosure, calibration, freight, installation, returns, and warranty. A competing preventive-maintenance contract costs roughly $900 per lift each year but includes inspections the proposed service cannot replace. The prototype currently detects vibration patterns on a bench; it has not been validated on an operating lift and no safety, electrical, insurance, or certification determination has been made. The founder has $28,000 available, wants to order 250 sensors, and hopes to raise capital within eight weeks. A collaborator says the algorithm is proprietary, yet the code repository contains an unreviewed open-source component with license obligations. The founder also drafted a pitch stating that MesaLift prevents failures and saves shops thousands, although neither claim is supported. Learners must turn this incomplete record into a staged, evidence-led venture plan. The goal is not to approve the product or predict success. It is to show how disciplined customer discovery, model design, economics, gates, responsibility, and claim control change the next decision.
Supported example — reference only
- Item ID
- RESP-01
- Supported evidence
- The founder has $28,000 available and is considering a 250-unit commitment.
- Source input ID
- M05-I01 (F06, confirmed)
- Criterion or required state
- One accountable owner must control any inventory cash-commitment decision.
- Gap or learner proposal
- Delegated purchase authority, approved budget, quotation for 250 units, and commitment decision: not supplied.
- Owner or reviewer
- Founder and authorized commercial reviewer
- Status
- Responsibility identified — decision pending
A well-handled evidence gap
- Item ID
- RESP-GAP-01
- Supported evidence
- Applicable safety, electrical, insurance, installation, and certification requirements are undetermined.
- Source input ID
- M05-I02 (F08, unknown)
- Criterion or required state
- Qualified owners must be identified before technical or regulated approval.
- Gap or learner proposal
- Applicable requirements, qualified reviewer identities, delegation, and approval sequence: not supplied.
- Owner or reviewer
- Founder and qualified technical, safety, insurance, and certification reviewers
- Status
- Gap open — specialist escalation required
Flawed approach — do not copy
Marking this responsibility map “approved and complete” without the required evidence or reviewer is a flawed submission. Stop when a material decision has no accountable role or would be made by someone outside delegated authority.
Repair: Rework the responsibility map as an evidence-backed draft, not an approved result. List every material operating decision implied by cash commitment, technical review, claims, IP, and funding preparation. Assign one accountable role for each decision and distinguish preparer, consulted specialist, reviewer, and approver. Cite the source input that creates the responsibility and preserve unknown or conflicting status. Check the revision against this requirement: Every material decision has exactly one accountable role and a distinct reviewer or approver where required. If the required evidence is still absent, keep the decision blocked and identify the missing input or authorized reviewer.
Full case record, ambiguities and all assignments →